Customer Service Liaison
2 weeks ago
We are seeking a highly skilled Customer Relations Officer to join our team at HR Genie. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service to our clients.
Key Responsibilities- Customer Records: Maintain accurate and up-to-date customer records, including account information and financial transactions.
- Customer Enquiries: Respond to customer inquiries in a timely and professional manner, resolving issues and providing solutions to meet customer needs.
- Relationship Building: Build and maintain strong relationships with customers, identifying and addressing their needs to achieve satisfaction.
- Communication: Communicate effectively with customers, colleagues, and management, using clear and concise language to convey information.
- Education: Grade 12 (Matric) or relevant NQF Level 4 Qualification.
- Experience: Minimum of 3 years experience in customer support.
- Skills: Good communication skills, attention to detail, thoroughness, and accuracy.
As a Customer Relations Officer at HR Genie, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to provide exceptional customer service and build strong relationships with our clients.
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Meyerton Park, South Africa HR Genie Full time{"title": "Customer Relations Officer", "description": "Job SummaryWe are seeking a highly skilled Customer Relations Officer to join our team at HR Genie. As a key member of our customer service team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key ResponsibilitiesCustomer Records:...
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