Operations Engineering Intern: Data-Driven Problem Solver

1 month ago

Cape Town, Western Cape, South Africa Impact tech Inc Full time
About Us

At Impact.com, we're passionate about technology and customer success. Our innovative spirit enables us to grow rapidly and serve the largest brands in the world.

Our Culture

We have an entrepreneurial culture where ambition and curiosity are rewarded. If you value teamwork, innovation, and continuous learning, this is the place for you.

The Role

As an Operations Engineering Intern, you'll support our operational teams to drive excellence through innovation and collaboration. You'll contribute to delivering impactful solutions for internal teams, stakeholders, and customers.

Responsibilities
  • Analyze data and provide insights to enhance the finance department.
  • Use data to predict solutions most useful for stakeholders.
  • Gather information from various sources and interpret patterns and trends.
  • Monitor and report on metrics and KPIs.
  • Learn the Impact Reporting Tools and Databases.
  • Build dashboards and reports in Domo, Looker, and Salesforce.
  • Measure the effectiveness of current finance process flows.
  • Convert complex data and findings into understandable tables, graphs, and written reports.
  • Perform ad hoc benchmarking and gap analysis research for stakeholders.
  • Identify opportunities for automation and areas for improvement within the platform.
  • Define methods and metrics to measure progress and success.
  • Provide process insights and share optimization opportunities based on financial data.
  • Assist with quality management and continuous improvement efforts.
  • Provide financial reports for audit requests, internal users, and other key stakeholders.
Requirements
  • Pursuing a degree in statistics, mathematics, or a related field.
  • Strong analytical and critical thinking skills.
  • Curious, with the ability to think in different contexts.
  • Detail-oriented and able to efficiently prioritize tasks.
  • Strong interpersonal and communication skills.
  • Self-motivated and able to work independently, while also collaborating effectively with internal teams.
  • Ability to tackle complex problems and break them down into understandable components.
Preferred Qualifications
  • SQL and Python skills a plus.
  • Keen interest in Lean Management techniques and methodologies.
  • Expert Excel / Google Sheets skills required.
  • Experience with data visualization software (Tableau, Looker, DOMO, or similar).
  • Familiarity with the affiliate marketing or performance marketing industry is a plus.
  • Experience using a CRM tool (e.g., Salesforce) is a plus.
Benefits
  • A competitive salary of $25/hour ($1,600/month), paid monthly.
  • A hybrid, casual work environment.
  • A responsible PTO policy.
  • Ongoing training and development opportunities.
About Impact.com

Impact.com is a leading partnership management platform that transforms the way businesses manage and optimize all types of partnerships. We're proud to be an equal opportunity workplace committed to diversity, equity, and inclusion.

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