Insurance Industry Client Services Coordinator
1 month ago
Job Summary: Isilumko Staffing is seeking a Client Services Administrator to provide professional first line support to clients and sales support in their Branch administration department in Rustenburg.
Key Responsibilities:
- Deliver client services by updating client personal details, informing clients of policy updates, and handling complaints and enquiries.
- Administrate claims by verifying claim documents, submitting claims to head office, and maintaining a claims register.
- Advise clients of cancellations and manage office administration duties.
- Prepare statistical reports and manage mail and fax.
Requirements:
- Matric certificate.
- Recognized qualification by the FSCA.
- RE5 certification.
- Employee Representative registration.
- CPD points.
- Class of Business Certificate.
- At least 2 years' experience in the insurance industry.
- 1 year of client services experience.
- Category A, B, C, and retail benefits experience (advantageous).
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