Regional Business Development Manager

2 weeks ago


Durban North, KwaZulu-Natal, South Africa Isilumko Staffing (JHB) Full time

Isilumko Staffing (JHB) is a leading global food delivery platform seeking a proactive, results-driven Account Manager to drive business growth and enhance merchant relationships in the Johannesburg region. We are looking for a candidate with a strong sales and relationship-building background who can thrive in a fast-paced environment.

We offer a competitive salary of R600,000 - R800,000 per annum, depending on experience, plus benefits including health insurance and a retirement plan. Our ideal candidate will have a minimum of 3 years' experience in an account management or sales role, preferably within a fast-paced environment such as e-commerce, tech, or food delivery.

The successful candidate will be responsible for driving merchant and account growth across the region, building long-term partnerships with key accounts, executing end-to-end sales motions, and leveraging market insights to inform business decisions. A Bachelor's degree in a commercial or technical field is required, along with excellent communication and interpersonal skills, proficiency in Excel, and the ability to work autonomously with minimal oversight.

Key Responsibilities:

  • Drive Business Performance: Lead efforts to drive merchant and account growth across the region, including acquiring new small- and medium-sized partners that align with platform criteria.
  • Partnership Development: Build and maintain long-term relationships with key accounts, focusing on their financial performance, marketing efforts, and overall engagement on the platform.
  • Sales Strategy: Execute end-to-end sales motions for enterprise prospects, from qualification through contract negotiation and closing deals.
  • Market Insights: Leverage on-the-ground knowledge of the local market to inform business decisions and drive platform growth. Share feedback and insights with the broader team to improve product offerings.
  • Customer and Merchant Advocacy: Act as an ambassador for the brand, helping merchants understand and realise the value of the platform for both their businesses and their customers.
  • Strategic Growth Initiatives: Identify new opportunities within the market (e.g., Convenience, Grocery) and work on expanding business pillars to drive future growth.
  • Operational Excellence: Use analytical tools to measure performance and ensure that key metrics are being met. Apply operational rigor to improve merchant success.
  • Collaboration: Work closely with internal teams to solve problems, share feedback, and enhance the overall merchant and customer experience on the platform.


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