Strategic Operations Coordinator

1 month ago

Cape Town, Western Cape, South Africa West Coast Personnel Full time

At West Coast Personnel, we are seeking a skilled Strategic Operations Coordinator to support our company's operations and ensure adherence to key regulations.

Job Description

The ideal candidate will have a strong background in compliance and regulatory requirements, with at least 5 years of experience in a similar role. Key responsibilities include:

  • Drafting and implementing policies for the FIC Act and managing related processes;
  • Conducting due diligence on clients and managing FICA workflows;
  • Implementing GAP Analysis;
  • Maintaining accurate and up-to-date client records, including correspondence and documentation;
  • Handling administrative requests from senior management, including filing, typing, and organizing;
  • Liaising with clients and stakeholders, ensuring timely resolution of queries and complaints;
  • Creating and maintaining reports, templates, and administrative systems to improve efficiency;
  • Organizing events, scheduling meetings, and managing travel arrangements;
  • Overseeing office maintenance, supplies, and compliance with health and safety regulations;

In addition, the successful candidate will support the executive team, including the MD, with various administrative tasks.

Requirements & Personal Attributes

To be considered for this role, applicants should possess:

  • A degree in business administration, facility management, or a related field;
  • 5+ years of experience as a Business / Operations Administrator or in a similar role;
  • Strong knowledge of compliance with the FIC Act and POPIA;
  • Excellent time management skills with the ability to multitask and prioritize effectively;
  • Proficiency in Microsoft Office and data management software;
  • Strong communication skills, both written and verbal;
  • Detail-oriented with strong analytical and problem-solving abilities;
  • Ability to work independently and adapt to changing environments;
  • Discretion and sound judgment;
  • Professionalism and emotional intelligence;
  • Resourcefulness and a proactive approach to problem-solving;
  • Strong leadership skills with a collaborative spirit;
  • Committed to continuous improvement and efficiency.
Compensation Package

We offer an attractive compensation package, including a salary range of R500,000 - R700,000 per annum, depending on experience, as well as opportunities for professional growth and development within a dynamic organization.

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