Senior Sales Account Executive

1 day ago


Durban, KwaZulu-Natal, South Africa Tower Group Full time

About the Role

We are seeking a highly motivated Senior Sales Account Executive to join our team at Tower Group. In this role, you will be responsible for driving sales growth and building strong relationships with existing and new clients.

The successful candidate will have a strong background in sales and account management, with a proven track record of achieving sales targets and delivering exceptional results.

Main Responsibilities

  • Meet growth, revenue, and other relevant performance targets
  • Grow the business through marketing products and services to enhance revenue and profitability in the current customer base
  • Ensure understanding and maximisation of customer profitability
  • Manage and negotiate customer pricing within set guidelines to achieve maximum profitability
  • Actively develop strategic relationships with key decision makers within the customer base
  • Enhance relationships with current prospective clients by leveraging the credibility gained through knowledge and performance of the client's business environment and requirements
  • Seek and continuously develop knowledge of our client's business to build an understanding of their needs
  • Be seen as a trusted advisor to all customers through consultative engagement and adding value
  • Ensure that contracted customer service level agreements (SLA's) are met
  • Develop and manage account plans to meet the business needs of clients
  • Accountable for resolving issues with the customers preferred requirements in order to formulate and present relevant solutions
  • Generate accurate weekly feedback report on all new business, opportunities for growth within existing account, risk exposure
  • Monthly and quarterly reviews to be held with decision makers to discuss revenue, up trade, and down trade, and analyse business strengths and weaknesses and opportunity for growth in each individual customer
  • Ensure retention of customers
  • Maintain and review pipeline monthly
  • Monthly reports to be done on activity of area; showing upgrade and down trade and action plan on dormant accounts as well as new business
  • Manage the creation and presentation of proposal presentations and RFP responses
  • Ensure Administrative tasks are completed diligently and within policy timeframes

Requirements

  • A minimum of 3-5 years of relevant sales account management experience
  • A Higher Certificate or similar relevant tertiary qualification (NQF5)
  • A valid, unendorsed Code 8 driver's license
  • Strong understanding of client and market dynamics and requirements
  • Extensive knowledge of sales principles and processes
  • Computer literate: proficient at an Intermediate level in Excel, Word & PowerPoint

Salary Range: $80,000 - $120,000 per annum, depending on experience.



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