Sales and Customer Relations Officer

1 week ago


Polokwane, Limpopo, South Africa Eskom Communications Full time

At Eskom Communications, we are seeking a highly skilled Sales and Customer Relations Officer to join our team in Polokwane. This is an exciting opportunity for someone who is passionate about building strong relationships with customers and driving sales growth.

Estimated Salary: R250,000 - R300,000 per annum

About the Role

This role is responsible for providing forecasting support, customer service support, advice and technical support, administration and information system support, tariffs, incentives support, and sales support to our customers.

  • Main Responsibilities:
  • Provide forecasting support to ensure accurate predictions of customer needs.
  • Deliver exceptional customer service through proactive communication and problem-solving.
  • Offer technical advice and support to customers to resolve their queries.
  • Manage and maintain accurate records of customer interactions and sales performance.
  • Develop and implement effective sales strategies to drive revenue growth.
Requirements

To be successful in this role, you will need to have:

  • A National Diploma/National N Diploma in Engineering/Commerce/Business management/Finance at NQF6 level or equivalent.
  • At least 3 years' experience in a similar role, dealing with customers in fields such as Engineering, Technology, Finance, or related disciplines.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and meet deadlines.
  • Strong analytical and problem-solving skills.
Benefits

We offer a competitive salary package, including benefits such as:

  • Medical aid
  • Retirement fund
  • Life insurance
  • Paid leave
What We Offer

As a Sales and Customer Relations Officer with Eskom Communications, you will have the opportunity to work in a dynamic and fast-paced environment, where you can develop your skills and advance your career. We offer a supportive team environment, ongoing training and development opportunities, and a competitive salary package.



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