Beer Connoisseur and Quality Expert
6 days ago
About the Role:
The Brewery Quality Specialist will play a critical role in ensuring the quality and consistency of draught beer served in designated geographic regions. This is an exciting opportunity to join our team and contribute to our mission of delivering high-quality beers to our customers.
Key Responsibilities:
- Draught Beer Quality Management: Conduct regular quality audits at outlets to ensure compliance with brewery standards and identify areas for improvement.
- Problem-Solving: Investigate and resolve issues related to draught beer quality, including equipment malfunctions and contamination.
- Collaboration: Work closely with channel teams to provide feedback on quality trends and equipment performance.
- Customer Satisfaction: Ensure that customers receive high-quality draught beer and provide excellent customer service.
- Equipment Maintenance: Oversee the maintenance and sanitation of beer dispensing equipment to prevent contamination and ensure optimal performance.
- Training and Development: Participate in monthly 5-Star Quality training sessions to stay up-to-date on best practices and industry developments.
Requirements:
- Beverage Industry Experience: A minimum of 3 years' experience in sales, sales advisory, or a related field.
- Beer Knowledge: Hold a beer sommelier or equivalent qualification, or have a proven record of beer sales experience.
- Communication Skills: Excellent verbal and written communication skills to build strong relationships within and outside the organization.
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