Quality Specialist

4 days ago


Cape Town, Western Cape, South Africa Heineken Full time
We Go Places How about you?

Job Grade: 10
Location: Cape Town
Function: Commerce
Reference Number:
Closing Date: 28/03/2025

Purpose of the Position

Ensure the quality and consistency of draught beer served in designated geographic region. Monitoring and maintaining the quality of draught beer served in outlets for the designated geographic region. This includes assessing, aroma, appearance, and temperature. This position could be based in Johannesburg or Cape Town.

KEY RESULT AREAS

- Manage base of outlets in geographic to conduct quality audit minimum once per month
- Identifying and troubleshooting issues related to draught beer quality, including problems with carbonation, aroma, or equipment malfunctions
- Review PICOS Draught perfect pour merchandise implementation
- Documenting findings and providing feedback to channel team regarding quality trends, equipment performance, and customer satisfaction
- Ensure that customers serve a high-quality draught beer
- Support ensuring that beer dispensing equipment, such as taps and kegs, are properly maintained and sanitized to prevent contamination and ensure optimal performance
- Completing Quality Check Survey in every outlet measured
- Attend Monthly 5 Star Quality training with Trade Ambassador

EDUCATIONAL QUALIFICATIONS

- Beer sommelier / beer qualification or equivalent desirable or Marketing Qualification
- Must have a proven record of beer sales experience

PROFESSIONAL EXPERIENCE AND PERSONAL ATTRIBUTES

- 3+ years of experience in Sales/ Sales Advisory Role
- On Premise Sales Experience
- Demonstrate good skills in applying Customer and Consumer Insights.
- Excellent verbal and written communication skills used to build strong relationships inside and out of the organization.

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. Heineken Beverages (South Africa) (Pty) Ltd) is committed to an organisational culture that recognises, appreciates and values inclusion and diversity. You must be fully eligible to live and work in South Africa to apply.

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