Beer Quality Control Expert
4 days ago
About the Role
The HEINEKEN Company is seeking a talented Beer Quality Control Expert to join our quality control team. In this role, you will be responsible for ensuring that our customers receive high-quality draught beer by conducting quality audits and troubleshooting issues related to draught beer quality.
Main Responsibilities
- Conduct quality audits at least once a month to assess aroma, appearance, and temperature of draught beer.
- Investigate and resolve issues related to carbonation, aroma, or equipment malfunctions.
- Develop and implement strategies to improve quality trends, equipment performance, and customer satisfaction.
- Collaborate with cross-functional teams to achieve business objectives.
Requirements
- Bachelors degree in a relevant field or equivalent experience.
- Proven record of beer sales experience.
- Good skills in applying Customer and Consumer Insights.
- Excellent communication and interpersonal skills.
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