Beer Quality Control Expert

4 days ago


Cape Town, Western Cape, South Africa The HEINEKEN Company Full time

About the Role

The HEINEKEN Company is seeking a talented Beer Quality Control Expert to join our quality control team. In this role, you will be responsible for ensuring that our customers receive high-quality draught beer by conducting quality audits and troubleshooting issues related to draught beer quality.

Main Responsibilities

  • Conduct quality audits at least once a month to assess aroma, appearance, and temperature of draught beer.
  • Investigate and resolve issues related to carbonation, aroma, or equipment malfunctions.
  • Develop and implement strategies to improve quality trends, equipment performance, and customer satisfaction.
  • Collaborate with cross-functional teams to achieve business objectives.

Requirements

  • Bachelors degree in a relevant field or equivalent experience.
  • Proven record of beer sales experience.
  • Good skills in applying Customer and Consumer Insights.
  • Excellent communication and interpersonal skills.


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