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Senior Operations Manager
2 months ago
Isilumko Staffing (JHB) is seeking an experienced Senior Operations Manager to lead our Pretoria-based team.
Key Responsibilities:
• Operations Management: Oversee the day-to-day operations of our Pretoria office, ensuring seamless execution of tasks and projects.
• Business Development: Identify and pursue new business opportunities, building relationships with key stakeholders and clients.
• Customer Relations: Foster strong relationships with clients, understanding their needs and delivering exceptional service.
• Performance Planning: Develop and implement performance plans, setting goals and objectives for the team.
• Performance Monitoring: Regularly monitor team performance, providing feedback and coaching to ensure success.
• Registration: Ensure all necessary registrations and compliance are up-to-date.
• Information Management: Maintain accurate and up-to-date records, ensuring data integrity and security.
• Risk Management: Identify and mitigate potential risks, ensuring the safety and security of our team and clients.
Requirements:
• Degree in Business Administration or related field.
• Post-graduate degree a plus.
• At least 8 years of business operations experience, with 3 years in a management role.
• Valid driver's license.
Desirable Skills:
• Analytical and research skills.
• Planning and organizational skills.
• Excellent customer relations and communication skills.
• Project management and leadership skills.
• Problem-solving and strategic thinking skills.
• Stakeholder and interpersonal skills.
• Policy development and implementation skills.
