Current jobs related to Senior Front Office Operations Manager - Cape Town, Western Cape - PULLMAN

  • Front Office Operations Manager

    4 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    Job Title: Front Office Operations ManagerWe are seeking a highly skilled and experienced Front Office Operations Manager to oversee the daily operations of our Front Desk, Guest Services, Concierge, and Night Audit teams.About the RoleThis is an excellent opportunity for a seasoned hospitality professional to join our team and drive operational excellence...

  • Front Office Operations Supervisor

    1 month ago

    Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time

    Job Summary:The Front Office Operations Supervisor is responsible for overseeing the front desk operations, ensuring a seamless and efficient experience for guests and visitors. This role involves managing the reception team, handling guest inquiries and complaints, and maintaining the highest standards of customer service.Key Responsibilities:Team...

  • Front Office Team Lead

    4 weeks ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    Job Title: Front Office Team LeadAccor Hotel is seeking a skilled and experienced Front Office Team Lead to join our team. This is a fantastic opportunity for a motivated and organized individual to lead the front desk operations and ensure seamless guest experiences.Key Responsibilities:Guest Services: Greet and escort VIPs, ensuring their special needs are...

  • Front Office Supervisor

    3 weeks ago

    Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time

    **Job Summary:**The Front Office Supervisor oversees the front desk operations of Numeral Financial Services Group, ensuring a seamless and efficient experience for guests and visitors. This role involves managing the reception team, handling guest inquiries and complaints, and maintaining the highest standards of customer service.**Key...

  • Front Office Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa Grace your HR needs Full time

    We are seeking a highly skilled and experienced Front Office Administrator to join our team at Grace your HR needs. This role combines reception duties with essential finance and administrative functions. A background in Bookkeeping and experience as a Receptionist are essential requirements.About the Role:Assistance in Facilities, Services, and General...

  • Front Desk Operations Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    Role Description: As a Client Liaison Officer at O'Brien Recruitment, you will be responsible for providing exceptional customer service, handling front desk operations, and troubleshooting client issues. You will work closely with clients from various sectors to understand their needs and provide tailored solutions. If you have experience in hospitality,...

  • Senior Front-End Specialist

    3 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    Job Description: Senior Front-End SpecialistCompany Overview: West Coast Personnel is a leading provider of software development services. Our mission is to deliver high-quality solutions that meet the needs of our clients, while providing a collaborative and dynamic work environment for our employees.About the Role: We are seeking a Senior Front-End...

  • Front Desk Operations Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    Overview of RoleWe are seeking an experienced Front Desk Operations Coordinator to join our team at O'Brien Recruitment. The ideal candidate will have a background in hospitality, retail, or corporate environments and possess excellent problem-solving skills.Key ResponsibilitiesProvide exceptional customer service to clients via phone, email, or...

  • Front Desk Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    About the RoleThis exciting opportunity is available at O'Brien Recruitment in Somerset West.As a skilled Front Desk Coordinator, you will be responsible for delivering exceptional customer experiences and managing the front desk, including greeting guests and maintaining a welcoming environment.You will also coordinate daily operations, including move-ins,...

  • Front Desk Supervisor

    2 weeks ago

    Cape Town, Western Cape, South Africa Fempower Full time

    Job SummaryWe are seeking a Front Desk Supervisor to join our team at Fempower in Cape Town. As a Front Desk Supervisor, you will be responsible for overseeing daily hotel operations, managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service.Duties and ResponsibilitiesOversee daily hotel...

  • Senior Front-End Architect for Fintech Innovation

    1 month ago

    Cape Town, Western Cape, South Africa Communicate Recruitment Full time

    OverviewAs a Senior Front-End Architect at Communicate Recruitment, you'll have the opportunity to design and deliver cutting-edge front-end solutions that impact millions of users in South Africa's leading fintech companies.

  • Front Desk Administrator

    2 weeks ago

    Cape Town, Western Cape, South Africa VENCORP PLACEMENTS Full time

    Job Title: Front Desk AdministratorVencorp Placements is seeking a professional and organized individual to fill the role of Front Desk Administrator. This position involves managing the front desk operations, providing exceptional customer service, and maintaining a clean and organized workspace.About the Role:The ideal candidate will have excellent...

  • Healthcare Front Desk Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Premium Consulting Full time

    About Us: Premium Consulting is a leading healthcare consulting firm dedicated to delivering exceptional patient care and innovative solutions. We are seeking a skilled and experienced Health Care Front Desk Specialist to join our team.Job Description: As a Health Care Front Desk Specialist, you will be responsible for managing front desk operations,...

  • Hotel Front Office Manager Assistant

    4 weeks ago

    Cape Town, Western Cape, South Africa One&Only Resorts Full time

    Senior Concierge Team MemberWe are seeking a highly skilled and experienced Senior Concierge to join our team at One&Only Resorts.About the RoleThis is an exceptional opportunity for a seasoned professional to lead by example, assist in guest complaint resolution, and ensure that our Concierge department operates seamlessly.Key ResponsibilitiesLead by...

  • Office Operations Coordinator

    2 weeks ago

    Cape Town, Western Cape, South Africa West Coast Personnel Full time

    We are seeking a highly skilled and experienced Office Operations Coordinator to join our team at West Coast Personnel. This role involves managing the day-to-day operations of the sanctuary, including staff coordination, office procedures, and inventory control.Key Responsibilities:Coordinate daily, weekly, and monthly task lists for housekeeping and...

  • Reception Operations Manager

    3 weeks ago

    Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time

    **Job Overview:**Numeral Financial Services Group is seeking an experienced Guest Services Director to lead our front desk operations. As a key member of our team, you will be responsible for ensuring a seamless and efficient experience for our guests and visitors.**Responsibilities:**Lead and manage the reception team to deliver exceptional customer...

  • Senior Front End Architect

    1 month ago

    Cape Town, Western Cape, South Africa Vito Solutions Full time

    At Vito Solutions, we are seeking a seasoned Senior Front End Architect to lead our team in crafting cutting-edge web applications.We are offering an attractive salary of R1,200,000 - R1,500,000 per annum, commensurate with experience and qualifications.About the Role:The successful candidate will be responsible for guiding and supporting developers,...

  • Front Desk Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa Time Personnel Full time

    **Job Title:** Front Desk CoordinatorWe are seeking an experienced and skilled Front Office Professional to join our team at Time Personnel as a Front Desk Coordinator. As a Front Desk Coordinator, you will be responsible for maintaining a high level of customer service and ensuring that all customers receive courteous and prompt service at all times.The...

  • Hotel Front Desk Representative

    1 month ago

    Cape Town, Western Cape, South Africa Accor Hotel Full time

    Job SummaryWe are seeking a highly skilled Hotel Front Desk Representative to join our team at Accor Hotel in Cape Town. As a key member of our front office staff, you will be responsible for delivering exceptional guest service and ensuring that every stay is a memorable one.Key Responsibilities:Respond to all incoming calls and guest inquiries in a prompt...

  • Front Desk Coordinator

    3 weeks ago

    Cape Town, Western Cape, South Africa Numeral Financial Services Group Full time

    Job OverviewAt Numeral Financial Services Group, we are seeking a highly skilled and customer-focused Front Desk Coordinator to join our team. This role involves managing front desk operations, handling inquiries, assisting with reservations, and supporting day-to-day administrative tasks.The estimated annual salary for this position is $55,000-$65,000...

Senior Front Office Operations Manager

1 month ago

Cape Town, Western Cape, South Africa PULLMAN Full time

About the Role

Pullman seeks a skilled Senior Front Office Operations Manager to oversee and supervise the operations of our Front Desk, Guest Services, Concierge, and Night Audit teams. As a key member of our hotel team, you will be responsible for ensuring that all front office policies and procedures are adhered to.

Key Responsibilities

  • VIP Experience Ensure that VIP procedures are being met or exceeded on a daily basis for all guests.
  • Guest Arrival, Stay, and Departure Experience Coordinate the arrival, stay, and departure experience for all guests.
  • Leadership and Development Lead by example, sustain an environment of respect, integrity, teamwork, empowerment, and positive colleague relations. Develop and maintain standards for the department while adhering to Accor's standards.
  • Team Management Provide direction and support to Guest Relations Managers, Front Office supervisory positions, and Ambassadors in their daily tasks relating to their roles.
  • Staffing and Scheduling Ensure proper staffing and scheduling of all Front Office Ambassadors in accordance with productivity guidelines.

Qualifications

  • A degree or diploma in Hospitality Management is an asset or Bachelor's degree and/or diploma in Hospitality or another related field.

Estimated Salary Range: $60,000 - $80,000 per annum (dependent on location and experience).