Reception Operations Manager
2 days ago
**Job Overview:**
Numeral Financial Services Group is seeking an experienced Guest Services Director to lead our front desk operations. As a key member of our team, you will be responsible for ensuring a seamless and efficient experience for our guests and visitors.
**Responsibilities:**
- Lead and manage the reception team to deliver exceptional customer service.
- Develop and implement effective operational procedures to streamline front desk processes.
- Collaborate with other departments to address guest needs and concerns.
- Manage administrative tasks, including record-keeping and reporting.
**Requirements:**
- Minimum 3 years of experience in a similar role.
- Proven track record of delivering excellent customer service.
- Strong leadership and management skills.
- Proficiency in using reservation systems, CRM software, and Microsoft Office.
This role offers a competitive salary of $65,000 - $90,000 per year, depending on experience.
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