Application Support Manager

2 days ago


Port Elizabeth, Eastern Cape, South Africa Hire Resolve Full time

We are seeking an experienced Application Support Manager to lead our technical team in Port Elizabeth, EC. This role is perfect for a professional with strong leadership skills and a passion for delivering high-quality services.

Job Description

This position requires strong collaboration with other regional application support teams to ensure seamless continuity and effective support for global operations.

  • Lead and manage the application support team, providing guidance, support, and performance feedback.
  • Establish a strong foundation for the team, focusing on standardization of processes and adherence to ITIL best practices.
  • Oversee daily operations of the application support team to ensure effective service delivery.
Requirements

To succeed in this role, you will need:

  • Proven experience in application support management
  • Strong customer support experience
  • An understanding of ITIL principles and practices
  • Excellent leadership, communication, and interpersonal skills

The ideal candidate will be able to work collaboratively with diverse teams and stakeholders, possess strong analytical and problem-solving abilities, and have the ability to perform general mathematical calculations.

With a competitive salary range of **R800 000 - R1 200 000 per annum**, depending on experience, we offer a stimulating work environment, opportunities for growth and development, and a chance to make a real impact in the industry.



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