Product Support and Quality Assurance Specialist
2 months ago
Job Summary:
You will be responsible for attending to tickets logged by clients and ensuring that these tickets are resolved within the shortest time and to the satisfaction of the client.
Key Responsibilities:
- Conduct analyses on tickets and implement methods to minimize the recurrence of specific problems.
- Gather supporting information and logging data and provide this information to the development team to address bug fixes and other problems where required.
- Establish an automated testing infrastructure to conclude system testing.
Requirements:
- Above average SQL skills will be a huge advantage.
- Existing knowledge of TestComplete will have an advantage.
About Softcom Solutions:
Softcom Solutions is a company that values technical expertise and customer satisfaction.
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