Customer Service Liaison

4 weeks ago


Sandton, South Africa Rand Water Full time
Key Responsibilities

As a Service Desk Officer, you will be the primary point of contact for our customers, providing a professional and efficient interface between the FSSC and its clients.

Key Tasks:

  • Provide first-line support for all services provided by FSSC
  • Ensure seamless communication and resolution of customer queries
  • Collaborate with internal teams to resolve complex issues
  • Develop and maintain a deep understanding of FSSC's services and offerings

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Proficiency in customer service software and tools

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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