Amusement Park Representative
1 month ago
At MSC Cruises, we are seeking a highly motivated and enthusiastic Amusement Park Specialist to join our team. As a key member of our onboard revenue team, you will be responsible for creating an entertaining gaming environment that intrigues, attracts, and retains the attention of our guests.
Key Responsibilities:- Develop and implement strategies to promote games, services, and activities in the amusement area, ensuring a high level of guest satisfaction and engagement.
- Collaborate with the Head of Amusement to increase sales opportunities and promote special offers, new products, and promotions.
- Provide exceptional guest service, addressing complaints and queries in a professional and courteous manner.
- Assist guests with game activation, ensuring a seamless and enjoyable experience.
- Collect and deliver receipts and cash to the Head of Amusement for payment processing.
- Monitor and maintain amusement area equipment, reporting any maintenance or technical issues to the Head of Amusement.
- Contribute to the development of a positive and welcoming atmosphere in the amusement area, fostering a sense of community among guests.
- Participate in extra duties as requested by the onboard revenue team to support the achievement of operational goals.
- Fluency in English, both spoken and written, and at least two additional languages from the following: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese.
- High School graduation certificate.
- Previous experience on cruise lines is an advantage.
- Computer literacy and strong communication and negotiation skills.
- Sales orientation, attention to detail, and a energetic attitude.
- Good public speaking skills are essential.
- Valid South African Passport.
- Police Clearance.
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Multifaceted Amusement Park Representative
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Cape Town, Western Cape, South Africa MSC Cruises Full timeJob PurposeIn line with the department guidelines and under the supervision of the Head of Amusement, the Amusement Park Specialist is responsible for maintaining a constant presence throughout the amusement area. This includes assisting guests, providing information on games, services, and activities, promoting sales opportunities, and ensuring the overall...
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Amusement Park Representative
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Cape Town, Western Cape, South Africa MSC Cruises Full timeJob PurposeIn line with the department guidelines and under the supervision of the Head of Amusement, the Amusement Specialist maintains a constant presence throughout the amusement area by assisting guests, providing games information, pushing related promos, and activating minor maintenance on the machines.Key ResponsibilitiesProvides detailed information...
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