Amusement Park Team Member
1 month ago
- Engage with guests to promote various games, services, and activities in the amusement area, highlighting their unique features and benefits.
- Identify and capitalize on sales opportunities, ensuring a seamless and enjoyable experience for our customers.
- Keep guests informed about special offers, new products, and promotions, fostering a sense of excitement and anticipation.
- Assist guests in game activation, providing clear instructions and support as needed.
- Collect and deliver receipts and cash to the Head of Amusement, ensuring timely and accurate payment processing.
- Maintain the amusement area's equipment, promptly reporting any maintenance or technical issues that require attention.
- Strive to create an immersive gaming environment that captivates and retains the attention of our guests, driving engagement and satisfaction.
- Address guest complaints and queries in a professional and courteous manner, ensuring their concerns are heard and addressed.
- Focus on achieving ratings, monthly revenue targets, and operational goals, delivering exceptional customer service and sales results.
- Participate in additional duties as required, supporting the onboard revenue team in achieving their objectives.
- Fluency in English, both spoken and written, and at least two of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, or Chinese.
- High School graduation certificate.
- Previous experience on cruise lines is an advantage.
- Computer literacy.
- Strong communication and negotiation skills.
- Sales orientation.
- Attention to detail.
- Energetic attitude and ability to connect with guests.
- Good public speaking skills are essential.
- Valid South African Passport.
- Police Clearance.
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Amusement Park Representative
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Multifaceted Amusement Park Representative
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Amusement Park Representative
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