Control Room Operator
3 days ago
Express Employment Professionals is seeking a highly skilled and detail-oriented Control Room Operator to join our team. As a Control Room Operator, you will be responsible for providing 24/7 camera- and alarm surveillance on sites, tracking, mobile tracking, call centre, incident management, and operational support for critical services that support the operations of the company.
Key Responsibilities:- Record all incidents in the Occurrence Book (OB) with full details as prescribed in the Standard Operating Procedures.
- Ensure that weekly and monthly reports are completed and submitted to the relevant personnel in time.
- Monitor movement on CCTV cameras for 24 hours a day, 7 days a week.
- Evaluate movement on camera and activate response team if suspicious activity is detected.
- Identify priority issues and escalate them to management if needed.
- Matric / Grade 12 or equivalent (NQF level 4).
- PSIRA registered (minimum Grade C).
- Computer literate.
- Exceptional telephone etiquette and communication skills.
The Control Room Operator will work in a fast-paced environment, requiring strong attention to detail and ability to multitask. The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.
What We Offer:Express Employment Professionals offers a competitive salary and benefits package, as well as opportunities for career growth and development.
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