E-Hailing Customer Support Specialist
2 weeks ago
We are seeking a highly skilled Customer Service Agent to join our Cape Town team on a 6-month contract. As an E-Hailing customer support specialist, you will be responsible for delivering exceptional service to our driver partners.
Responsibilities- Provide world-class support to our driver partners
- Develop innovative solutions to improve customer satisfaction
- Manage time effectively to meet deadlines
- Conduct thorough reviews of vehicle documents
- Offer tailored solutions to address driver partner concerns
- Troubleshoot issues efficiently
- Onboard new partner drivers
- Matured individual with Matric qualification
- At least 4-6 years of customer service experience, preferably in international campaigns
- Able to think creatively and develop outside-the-box solutions
- Solutions-driven individual with excellent communication skills
- Energetic and deadline-focused
- Proficient in Microsoft Office applications, particularly PowerPoint and Google Docs/Sheets
- Excellent English communication skills
- Strong analytical and time management skills
- Customer-centric approach
- Clear criminal record
The estimated salary for this role is approximately R250,000 - R300,000 per annum, depending on qualifications and experience.
About UsIsilumko Staffing (JHB) is a leading staffing agency providing top talent to clients across various industries. We are committed to excellence and strive to deliver exceptional results.
-
Customer Support Specialist
1 week ago
Cape Town, Western Cape, South Africa MyRunway Full timeJob Title: Customer Support SpecialistWe are seeking an exceptional Customer Support Specialist to join our team at MyRunway. As a key member of our customer-centric team, you will be responsible for delivering outstanding customer support across various platforms.This is an exciting opportunity to work in a fast-paced e-commerce environment where you will...
-
Customer Service Professional
1 month ago
Cape Town, Western Cape, South Africa Isilumko Staffing Full timeIsilumko Staffing is seeking a highly skilled Customer Service Professional to join their Cape Town team on a 6-month contract. With our client's international driver platform and e-hailing services, this role requires an individual with exceptional customer service skills and experience.About the Role:We are looking for a professional who can deliver a...
-
Customer Experience Agent
2 weeks ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeAbout the JobThis is an exciting opportunity to work as a Customer Experience Agent on a 6-month contract with our client in Cape Town. The successful candidate will be responsible for delivering high-quality customer support to our driver partners.Key ResponsibilitiesOffer personalized support to our driver partnersDevelop and implement effective solutions...
-
Cloud Infrastructure Support Specialist
1 month ago
Cape Town, Western Cape, South Africa E-Merge Full timeKey Role in Cloud Infrastructure Maintenance and GrowthE-Merge, a leading provider of cloud Contact Center and CRM solutions, is seeking a highly skilled Infrastructure Support Engineer to perform a key role in the maintenance, growth, and support of their cloud infrastructure.This exciting opportunity delivers services to all key clients and requires a...
-
Global Customer Service Expert
1 week ago
Cape Town, Western Cape, South Africa Isilumko Staffing (JHB) Full timeAbout the Role:Isilumko Staffing (JHB) is seeking a skilled Customer Service expert to join their Cape Town team on a 6-month contract. This exciting opportunity will see you working with one of our well-established international driver platform / e-hailing clients.Main Responsibilities: Deliver exceptional customer service to driver partners, ensuring a...
-
Cape Town, Western Cape, South Africa E-Merge Full timeE-Merge, a leading provider of cloud contact centre and CRM solutions in Southern Africa, is seeking a top-notch Infrastructure Support Engineer to play a crucial role in the maintenance, growth, and support of their cloud infrastructure.The successful candidate will be responsible for delivering services to all key clients, ensuring high-quality support and...
-
Customer Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa Emporium Human Capital Full timeJob Title: Customer Support SpecialistWe are looking for a highly skilled Customer Support Specialist to join our team at Emporium Human Capital.About the Role:This is an exciting opportunity for a motivated and customer-focused individual to work with clients in providing exceptional support. The successful candidate will be responsible for resolving...
-
E-commerce Marketing Specialist
2 weeks ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeThe Legends Agency is seeking an E-commerce Marketing Specialist to join our team in Century City, South Africa. As a key member of our marketing department, you will play a crucial role in analyzing data and creating engaging email campaigns for our e-commerce platform.
-
Cloud Infrastructure Support Specialist
1 month ago
Cape Town, Western Cape, South Africa E-Merge Full timeAbout E-Merge">E-Merge is a leading provider of cloud Contact Center and CRM solutions in Southern Africa, known for implementing cutting-edge technology within the industry.The current need is for a skilled Infrastructure Support Engineer to perform a key role in the maintenance, growth, and support of their cloud infrastructure that delivers services to...
-
Senior Cloud Developer for E-Merge
2 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeJob DescriptionThis role involves working as a Senior C# Developer for E-Merge, where you will be responsible for leading our team of developers in implementing cloud-based solutions using Azure. You will also have the opportunity to work on various projects, including logistics and e-commerce platforms.The ideal candidate will have 8+ years of experience...
-
E-Commerce Marketing Specialist
1 month ago
Cape Town, Western Cape, South Africa The Legends Agency Full timeJob Title: E-Commerce Marketing SpecialistSalary R24,000pm + R1,500pm Medical Allowance after probation periodJob OverviewA leading e-commerce company seeks a skilled E-Commerce Marketing Specialist with expertise in data analysis and marketing strategies to join our team in Century City, South Africa.This role is ideal for someone who can combine analytical...
-
Cloud Infrastructure Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeWe are looking for a skilled Infrastructure Support Engineer to join our team at E-Merge, a leading provider of cloud Contact Center and CRM solutions in Southern Africa.The successful candidate will be responsible for maintaining, growing, and supporting our cloud infrastructure that delivers services to all our clients. With a strong focus on...
-
E-Commerce Operations Specialist
4 weeks ago
Cape Town, Western Cape, South Africa TFG Full timeAbout the RoleWe are seeking an experienced E-Commerce Operations Specialist to join our team at TFG. This is a fantastic opportunity for someone who is passionate about e-commerce, product imaging, and customer experience.Job Title: Omni Merchant-FabianiKey ResponsibilitiesProduct Imaging:Track and manage product input dates for storesCoordinate with the...
-
Senior C# Developer for E-Merge
2 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeAbout the JobWe are looking for a highly skilled Senior C# Developer to join our team at E-Merge, where you will play a critical role in designing, developing, and deploying custom applications and systems using C#, .NET Core, and AWS. As a key member of our team, you will collaborate with our engineers, architects, and product managers to deliver...
-
Cloud Infrastructure Support Specialist
2 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeE-Merge is a leading provider of cloud contact centre and CRM solutions in Southern Africa.We are seeking a highly skilled Intermediate Infrastructure Support Engineer to join our team, with a salary up to R480k per annum.The successful candidate will play a key role in the maintenance, growth, and support of our cloud infrastructure, delivering services to...
-
E-commerce and Retail Operations Specialist
4 weeks ago
Cape Town, Western Cape, South Africa Ares Holdings Full timeA challenging opportunity has arisen for an experienced E-commerce and Retail Operations Specialist to join our dynamic team at Ares Holdings. As a key member of the retail operations team, you will be responsible for driving business growth and operational excellence across our South African stores.Job DescriptionWe are seeking a highly skilled and...
-
Multilingual Customer Support Specialist
3 weeks ago
Cape Town, Western Cape, South Africa Time Personnel Full timeWe are seeking a highly skilled and experienced Multilingual Customer Support Specialist to join our team at Time Personnel. In this role, you will be responsible for delivering exceptional customer service to clients across the globe, requiring strong communication skills, attention to detail, and ability to work effectively in a fast-paced environment.
-
Cape Town, Western Cape, South Africa E-Merge Full timeWe are searching for a qualified Infrastructure Support Professional to join our E-Merge team in Southern Africa.This person will be responsible for supporting our cloud infrastructure, which provides services to all our clients. To excel in this position, you will require strong technical skills, including knowledge of Linux, VMware, and networking...
-
German Language Customer Support Specialist
1 month ago
Cape Town, Western Cape, South Africa Black Pen Recruitment Full timeCompany Overview">We are a dynamic company that specializes in providing innovative solutions to enhance the customer experience for global brands.Our services support the full lifecycle of our clients' digital transformation journeys, enabling them to embrace next-generation digital technologies and deliver better business outcomes.Salary: R24 000 per month...
-
E-Merge React and NextJS Expert Wanted
2 weeks ago
Cape Town, Western Cape, South Africa E-Merge Full timeE-Merge is looking for a talented developer to help take the business to new heights. As a Frontend Developer, you will be part of a team working on an in-house technology platform and collaborating with hardware to communicate effectively with customers.The ideal candidate will have:Experience with software development tools like Atlassian and...