Senior IT Support Professional

4 weeks ago


Johannesburg, Gauteng, South Africa The Personal Link Full time

About the Role:

We are seeking a highly skilled and experienced IT Support Engineer to join our team at The Personal Link in Gauteng, South Africa.

Job Description:

This is a dynamic and varied position that requires strong technical knowledge and excellent communication skills. As an IT Support Engineer, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring seamless operation of our IT systems.

Key Responsibilities:

  • Provide exceptional customer service and technical support via phone, email, and on-site visits
  • Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure
  • Collaborate with internal teams to ensure effective communication and issue resolution
  • Stay up-to-date with the latest technology trends and advancements
  • Maintain accurate records and reports of incidents and resolutions

Requirements:

To be successful in this role, you will need:

  • A minimum of 5 years of experience in an IT support role
  • A relevant degree or diploma in IT
  • Excellent technical knowledge of IT infrastructure, networking, end-user systems, Linux, and servers
  • A valid driver's license and own reliable transportation
  • Strong communication and interpersonal skills

What We Offer:

In return for your expertise and dedication, we offer:

  • A competitive salary of R450,000 - R550,000 per annum
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment
  • A generous benefits package

How to Apply:

If you are a motivated and detail-oriented individual with a passion for IT, please submit your CV for consideration. Only shortlisted candidates will be contacted for further assessment and interview.



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