Senior IT Support Professional
4 weeks ago
About the Role:
We are seeking a highly skilled and experienced IT Support Engineer to join our team at The Personal Link in Gauteng, South Africa.
Job Description:
This is a dynamic and varied position that requires strong technical knowledge and excellent communication skills. As an IT Support Engineer, you will be responsible for providing top-notch support to our clients, resolving technical issues, and ensuring seamless operation of our IT systems.
Key Responsibilities:
- Provide exceptional customer service and technical support via phone, email, and on-site visits
- Troubleshoot and resolve complex technical issues related to hardware, software, and network infrastructure
- Collaborate with internal teams to ensure effective communication and issue resolution
- Stay up-to-date with the latest technology trends and advancements
- Maintain accurate records and reports of incidents and resolutions
Requirements:
To be successful in this role, you will need:
- A minimum of 5 years of experience in an IT support role
- A relevant degree or diploma in IT
- Excellent technical knowledge of IT infrastructure, networking, end-user systems, Linux, and servers
- A valid driver's license and own reliable transportation
- Strong communication and interpersonal skills
What We Offer:
In return for your expertise and dedication, we offer:
- A competitive salary of R450,000 - R550,000 per annum
- Ongoing training and development opportunities to enhance your skills and knowledge
- A dynamic and supportive work environment
- A generous benefits package
How to Apply:
If you are a motivated and detail-oriented individual with a passion for IT, please submit your CV for consideration. Only shortlisted candidates will be contacted for further assessment and interview.
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