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Control Room Manager

2 months ago

Midrand, South Africa TRSS Security Full time

We are a leading company in the security industry that strive for service excellence and quality products

Professionalism, proficiency and proactive attitude support our mission in being the BEST security company in South Africa.

**QUALIFICATIONS & EXPERIENCE**:

- PSIRA Grade A registration & accreditation
- 5 Years minimum experience in a Security Control Room
- Must have Control Room Management experience 2 - 5 years
- Knowledge of CCTV, guarding & armed response control centers
- Must understand and have extensive Listener experience as well as Auto dispatcher
- Must have a good understanding of dispatching
- Knowledge of Base Radios, Two Way Radios and Repeaters
- Management experience

**SKILLS & COMPETENCIES**:
** **Computer Literacy (MS Office), Listener
- Easy Roster an advantage
- Must be fluent in English and excellent writing skills.
- Excellent Listening Skills required
- Planning & Organizational skills
- Customer care, client liaison and relationship building skills
- Excellent telephone etiquette
- Good report writing skills
- Good ability to compile and update SOP and Job description
- Be able to handle pressure and stay cool, calm and collective under stressful situations

**GENERAL**:
** **RSA citizen
- Valid unendorsed drivers license

**Salary**: R18,000.00 - R22,000.00 per month

Ability to commute/relocate:

- Midrand, Gauteng: Reliably commute or planning to relocate before starting work (required)

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