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Visitor Controller

4 months ago

Cape Town, South Africa City of Cape Town Full time

ELIGIBILITY

Suitably Qualified

CLOSING DATE

01.04.2024

REFERENCE NUMBER

SPE 16/24 Ext

SALARY

**Basic**: R186 883 p a

DEPARTMENT

Environmental Management

DIRECTORATE

SPATIAL PLANNING AND

ENVIRONMENT

Visitor Controller

**Requirements**:

- Grade 12 (Senior Certificate);
- At least one-year’s relevant experience at a Nature Reserve or

similar environment. A second year would be advantageous;
- Basic arithmetic ability is essential;
- Experience in Point of Sale and/or till operation and cash

management, stock control would be highly

advantageous;
- Experience in dealing with the public would be advantageous;
- Basic proficiency in MS word and Excel;
- Ability to speak at least two official languages;
- Prepared to work weekends and public holidays;
- Additional courses such as First Aid certificate

would be advantageous;
- A valid code EB drivers’ license would be advantageous;
- Must be physically fit

Key Performance Areas
- Access Control and Visitor Management;
- Operating a Point of Sale and/ Till and receiving activity fees

and reconciling cash according to the tariff structure and

procedures;
- Issue entrance permits and provide general visitor information

and answer basic queries about the reserve;
- Provide visitor and financial statistics when required for reporting;
- Providing visitors with information about the reserve and

answering queries;
- Rendering first aid and reporting environmental or security

emergencies to the relevant agencies;
- Booking, opening and closing of reserve visitor facilities;
- Assisting with general duties such as field work, firefighting

and transportation of goods and staff;
- Working over weekends and Public Holidays according to a roster.

How to Apply