Branch Assistant Office Manager

3 weeks ago


Alberton, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Responsible for cash and custodian of assets in the branch

Responsible for cash and cash balancing of all transfers of money in the branch

Laying and pay-out of bets

Responsible for cash shortages

Responsible for branch’s biometrics

Ensure FICA compliance for all customers with specific reference to bets laid and paid

Ensuring the branch is clean and presentable to clients

Ensure accountability in respect of operating hours are strictly adhered to

Paying out of bets

Responsible for administration and paperwork including cash handover document

Responsible for safety and security of all assets

Cash takings, access to the safe and custodian of premises

Responsible for opening, closing, monthly and branch reports

Ensure related marketing and betting information displayed is current and relevant

Ensure weekly stock takes and orders are done accurately and correctly

Ensure daily bar stock takes are done accurately and correctly

Ensuring branch staff provide efficient and quality customer service

Opening and closing of customer accounts in conjunction with Telebetting

Ensure customers’ needs are met and that turnaround time in term so service is low

Matric with a post matric qualification being advantageous.

Desirable - 2 years’ experience in a similar role.

Must be able to work shifts including nights.

Bilingual

Achieving personal work goals and objectives

Adhering to principles and values

Deciding and initiating action

Delivering results and meeting customer expectations

Ability to maintain a high level of accuracy in preparing and entering information and attention to detail

Record keeping skills

Strong customer service focus


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