Claims Specialist

5 months ago


Johannesburg, South Africa Sanlam Full time

CAREER OPPORTUNITY- To plan, deliver and evaluate Technical and Operational training to target audience (Classroom, Practical or on the job training). The main focus of this role is to upskill Motor Assessors in various factors supporting all South Africa regions and Namibia.**KEY RESPONSIBILITIES**
- Provide ongoing Technical and Operational training (technical, claims procedure for existing staff and new appointments) as required.
- Ensure compliance to policies and procedures for training processes.
- Provide on the job training/coaching where required.
- Plan, deliver and evaluate training & development solutions to meet individual and business requirements.
- Implement, deliver, and monitor the training and development plan so that agreed annual training plan objectives are met.
- Monitor and evaluate training provision, against agreed standards and defined business measures, to ensure optimum use of training effort and resources.
- Contribute to the development of the Centre’s training plan and support the identification of training needs and success measures, to ensure optimum use of training effort and resources.
- Keep up to date with internal / external training and development initiatives.
- Develop new training material as per the need from operations.
- Point of Entry to address training and development needs per region.
- Establish an effective working relationship between first line Operational Management &Training.
- Provide and communicate claims related information to operations regarding issues that have an impact on the settlement of claims.
- Technical evaluations for new Motor Assessor appointments.

**QUALIFICATIONS AND EXPERIENCE**
- Minimum requirement: N3 / Matric
- Qualified Motor Body Repairer, Mechanic, or 7 years Panel beating experience
- VDQ would be advantageous
- Driver’s License
- Computer Literate (Word, Excel, Power Point and Santam online)
- 5 years previous experience in adjustment services (Motor Assessor)
- Short Term Insurance Policy Knowledge
- Investigative/ Analytical Experience

**SKILLS**
- Excellent communication skills
- Stakeholder engagement
- Knowledge of repair process on vehicles
- Presentation skills

**COMPETENCIES**
- Innovative
- Analytical Thinking
- Information Seeking
- Directiveness
- Flexibility
- Initiative

**ABOUT THE COMPANY**
- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
- Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.


  • Claims Specialist

    4 weeks ago


    Johannesburg, Gauteng, South Africa Rad Resources Full time

    Job Title: Claims SpecialistAt Rad Resources, we're seeking a skilled Claims Specialist to join our team. As a key member of our claims administration team, you'll be responsible for managing claims portfolios and ensuring timely and efficient resolution of claims.Key Responsibilities:Administer claims portfolios, including motor and non-motor claimsManage...


  • Johannesburg, Gauteng, South Africa Liberty Group South Africa Full time

    Job Overview:We are seeking a skilled Claims Expert to join our team in Johannesburg, South Africa.As a Claims Expert: Death Claims Specialist, you will be responsible for providing specialist advice and support in the area of death claims assessment.Key Responsibilities:Consult with internal stakeholders to provide specialist input into the development and...


  • Johannesburg, Gauteng, South Africa ATripleA Recruitment and Temps Full time

    Job Title: Claims Resolution SpecialistWe are seeking a skilled Claims Resolution Specialist to join our team at A Triple A Recruitment and Temps. As a key member of our operations team, you will play a critical role in resolving insurance claims efficiently and effectively.Company Overview:A JSE listed Insurance company is looking for a highly motivated and...


  • Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    Job Title: Commercial Claims SpecialistCFS Recruitment is seeking a skilled Commercial Claims Specialist to handle all aspects of commercial claims in the insurance sector.Key Responsibilities:Assessing claims to determine validity and liabilityInvestigating claims to gather necessary informationNegotiating settlements with clients and third...


  • Johannesburg, Gauteng, South Africa Energy at Work Projects Full time

    Job Title: Claims Handler SpecialistDescription:We are seeking a talented Claims Handler Specialist to join our team at Energy at Work Projects. In this role, you will be responsible for handling and resolving claims in a timely and efficient manner.Key Responsibilities:Capture and process new claims in accordance with company policies and procedures.Serve...


  • Johannesburg, South Africa Santam Full time

    What will you do? This career opportunity is available at SHA Risk Specialists a division of Santam for a Claims Specialist: Casualty Claims, who will be based in Johannesburg: Illovo. What will make you successful in this role? Claims Practice Management Attend and manage all aspects related to a portfolio of specialist claims such as claims registration,...


  • Johannesburg, Gauteng, South Africa Manpower Group SA (Pty) Ltd Full time

    Job Summary: We are seeking a skilled Claims Resolution Specialist to join our team at Manpower Group SA (Pty) Ltd. As a Claims Resolution Specialist, you will be responsible for validating and administering client claims following a fortuitous event.Key Responsibilities:Validate and administer client claims in accordance with Standard Operating Procedure...


  • Johannesburg, Gauteng, South Africa Planned Talent Full time

    At Planned Talent, we are seeking a seasoned professional to fill the role of Reinsurance Claims Specialist. This position plays a vital part in our commitment to delivering comprehensive risk solutions to our clients.Key Responsibilities:Oversee the management of reinsurance claims, ensuring accuracy and efficiency in claim processes.Apply strong expertise...


  • Johannesburg, Gauteng, South Africa Old Mutual Full time

    About the RoleWe are seeking a highly skilled Specialist Claims Handler to join our team at Old Mutual.Key ResponsibilitiesProvide a quality Specialist claims service, ensuring containment of claims spend and delivering excellent service in setting a culture of best practice within mandated responsibility.Execute end-to-end claim processing, including...


  • Johannesburg, Gauteng, South Africa MotoRite Administrators (Pty) Ltd Full time

    Job SummaryThe Claims Resolution Specialist role is designed to support the administration of claims on service plans, maintenance plans, and warranties. The successful candidate will be responsible for processing claims, interacting with customers, and adhering to predefined standards and procedures.Key ResponsibilitiesProcess claims in a timely and...


  • Johannesburg, South Africa Manpower Group SA (Pty) Ltd Full time

    The main purpose of the Claims Specialist’s role is to validate and process short-term insurance claims following a fortuitous event. Working in close partnership with an allocated portfolio of brokers, the Binder and Outsource Claims Specialist will specifically make claims validation decisions on complex and high value claims that exceed the broker’s...


  • Johannesburg, South Africa Manpower Group SA (Pty) Ltd Full time

    The main purpose of the Claims Specialist’s role is to validate and administrate a client’s claim following a fortuitous event. The claims specialist will be responsible for various Non-Motor Claims. Claims settlement determinations are made in accordance with Standard Operating Procedure, claims guidelines, the specialist own mandate, and the client’s...


  • Johannesburg, Gauteng, South Africa CFS Recruitment Full time

    Key Requirements:Qualifications: Matric, RE 5, FETC in Short-Term Insurance, TIAL, Ms. OfficeWork Experience: 2 years of working experience in Non-Motor Claims, Customer Service, Broker experience, Worked for a licensed insurance companyAbout the Role: We are seeking a skilled Claims Resolution Specialist to join our team at CFS Recruitment. In this role,...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Dear Future, Claims Assessor Specialist Are you someone who can: - Accurate assessment, investigation and management of long-term insurance claims including disability (temporary or permanent disability) and critical illness claims. - Ensuring that the claims assessment and that the standard of decision is consistent with the company...


  • Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full time

    Job SummaryWe are seeking a highly skilled Insurance Claims Specialist to join our team at Empire Recruitment.About the RoleThe successful candidate will be responsible for ensuring the accurate capturing, processing, and finalisation of all Commercial Claims.Key Responsibilities:Capture, process, and finalise Commercial Claims efficiently and...


  • Johannesburg, Gauteng, South Africa ATripleA Recruitment and Temps Full time

    We are looking for a highly skilled and detail-oriented Senior Claims Management Specialist to join our team at ATripleA Recruitment and Temps.As a Senior Claims Management Specialist, you will be responsible for the day-to-day management of claims, including administering claims and opening files, managing repudiations, and ensuring fair and diplomatic...


  • Johannesburg, Gauteng, South Africa Liberty Group South Africa Full time

    Job TitleSenior Claims Specialist: Policy ExpertAbout the RoleWe are seeking a skilled Senior Claims Specialist to join our team in Gauteng, Johannesburg. The successful candidate will be responsible for providing specialist advice and support in area of specialisation enabling the provision of sound claims assessment expertise.Key ResponsibilitiesConsult in...


  • Johannesburg, South Africa Bryte Insurance Full time

    The Marine/ Engineering Claims Specialist’s role is to, with limited supervision, manage the non-standard complex claims (high severity/complexity) in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Bryte Basics. Key Tasks & Accountabilities - Promptly handle marine claims and take...


  • Johannesburg, South Africa FirstRand Full time

    Job Description Hello Future Senior Claims Specialist Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...


  • Johannesburg, South Africa Absa Bank Limited Full time

    Empowering Africa’s tomorrow, together one story at a time. - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...