Claims Handler Specialist
3 weeks ago
Job Title: Claims Handler Specialist
Description:
We are seeking a talented Claims Handler Specialist to join our team at Energy at Work Projects. In this role, you will be responsible for handling and resolving claims in a timely and efficient manner.
Key Responsibilities:
- Capture and process new claims in accordance with company policies and procedures.
- Serve as the primary point of contact for clients and brokers, ensuring effective communication and issue resolution.
- Provide exceptional customer service, adhering to first call resolution standards and delivering proactive, innovative, and appropriate claims handling.
- Verify and validate claim data, ensuring accurate settlements and minimizing inaccuracies.
- Manage and maintain claims-related tasks, achieving timely settlements and minimizing errors.
- Collaborate with internal and external teams to ensure seamless claim handling and resolution.
Requirements:
- Matric certification is a mandatory requirement.
- FAIS Credits (as per FAIS requirement) are essential.
- Must be Fit & Proper in terms of the FAIS Act.
- Regulatory Exam: Representatives is a necessary qualification.
- Must not be debarred with FSB.
- 2 – 5 years' experience in Personal lines claims with Motor and Non-Motor claims is required. Commercial experience is an advantage.
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