Guest Service Co-ordinator Luxury Safari Lodge
2 months ago
**Guest Service Co-ordinator Wanted for a Luxury Lodge Experience**
Kendrick Recruitment is on the lookout for an exceptional **Guest Service Co-ordinator** to join a premier lodge property in a stunning location in th Eastern Cape.
Are you a hospitality superstar with a passion for creating unforgettable guest experiences? This might be your dream job
**✨ About the Role**
This is no ordinary role - it’s your chance to shine in **guest relations** and **restaurant management**, ensuring every moment in the lounge, bar, dining area, and beyond is magical. If you have a flair for service excellence and leadership, we want YOU
**What You’ll Be Doing**:
- Overseeing daily operations of the **restaurant**, **bar**, **cellar**, and **lounge area**.
- Managing stock, storerooms, and taking regular inventories.
- Training and guiding a team to deliver world-class service.
- Handling guest complaints with professionalism and poise.
- Coordinating meal service with the kitchen and ensuring seamless communication with the Front of House team.
- Curating impeccable menu and wine presentations - and upselling with style
- Maintaining high standards for service equipment, from glassware to crockery.
- Reporting directly to lodge managers and collaborating across departments.
- Supporting Guest Delight stops when needed.
**What You Bring to the Table**:
- Proven experience in **Guest Relations** and **Restaurant Management**.
- Exceptional communication skills with the ability to charm international guests.
- A high-energy, positive attitude and a professional appearance.
- Expertise in wine and food service, with a talent for upselling.
- Strong leadership, conflict resolution, and team coordination skills.
- Computer literacy and a valid driver’s licence.
- Flexibility to handle split shifts and thrive in a fast-paced environment.
**Perks of the Job**:
This role offers an incredible opportunity to work at a world-class property where no two days are the same. Be part of a team that values innovation, service excellence, and creating memorable guest experiences.
**How to Apply**:
If you’ve got what it takes, send your CV today.
Don’t miss this chance to step into a role that blends luxury hospitality with your passion for guest service. Act fast - this opportunity won’t last long
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