Safari Lodge Manager

4 days ago


Cape Town, South Africa Kafunta Safaris Full time

**NOTE: This is a full time position in Zambia**

**Position Title**: Lodge Manager

**Location**: Kafunta Safaris, South Luangwa National Park, Zambia

**Starting Date**: 1 April 2025 (or earlier by arrangement)

**Contract Duration**: 2 years (long-term contract)

**Salary**: Negotiable

**Accommodation**: Basic provided

**Meals**: Senior staff meals provided

The Lodge Manager will oversee the front-of-house operations at Kafunta River Lodge & Sunset House, ensuring a smooth and exceptional experience for guests, managing staff, and maintaining the lodge’s facilities. The role involves leadership, guest relations, logístical planning, budgeting, cost control, and operational efficiency. This is a hands-on management position requiring an individual who is detail-oriented and highly organised, with a commitment to providing excellent hospitality.

**Key Responsibilities**:
Guest Experience:

- Ensure a welcoming atmosphere and exceptional level of service.
- Maintain a high standard of guest relations and personalised experiences.
- Manage daily operations with attention to detail.

Food & Beverage:

- Supervise kitchen operations and ensure efficiency and cleanliness.
- Maintain high food quality and consistency.
- Update menus and train staff on new dishes and service standards.
- Ensure excellent customer service including special request & dietaries.
- Manage daily operations and seamless flow between kitchen & restaurant.

Operational Management:

- Lead and oversee the front-of-house team, including Hosts, Guest Relations Manager (to be appointed), Reservations Manager, and Senior Safari Guide.
- Supervise F&B operations, including menu planning, kitchen oversight, and ensuring meal presentation meets standards.
- Control stock and inventory, including kitchens, housekeeping, and bar.
- Conduct monthly consumption and cost reports using the Palladium system.
- Ensure the lodge complies with hygiene, health, and safety regulations.
- Handle logistics related to guest movements, rooming, activities, and guiding.

Staff Management & Leadership:

- Manage and motivate lodge staff, providing support and fostering a positive work environment.
- Guide safari teams to ensure high service levels both at the lodge and on safari.
- Liaise with Bush Camp Managers to ensure smooth operations and logistics across multiple properties.

Financial Management:

- Budget planning and financial control for lodge operations.
- Monitor stock levels and manage cost controls for various departments.
- Identify areas for operational improvement and efficiency, proposing and implementing solutions.

Collaboration & Reporting:

- Work closely with the Operations Manager, Bush Camp Managers, and senior leadership to ensure smooth and consistent operations across the company.
- Prepare and submit monthly reports to the Operations Manager and Directors.
- Assist with marketing initiatives and agent fam trips as required.

Strategic Planning:

- Contribute to long-term planning, including identifying opportunities for growth, operational improvements, and guest experience enhancements.

**Required Skills & Experience**:
Customer Service:

- Professional, approachable, and friendly with the ability to build strong relationships with guests and staff alike.

Management:

- Proven leadership abilities, with strong organisational and team management skills.

Communication:

- Excellent verbal and written communication skills, with the ability to manage diverse teams and interact effectively with guests and other stakeholders.

Financial Acumen:

- Strong financial planning, budgeting, and cost control capabilities.

Decision Making:

- Confident and adaptable decision-maker with the ability to respond effectively to changing circumstances.

Computer Skills:

- Advanced computer literacy, with familiarity in operations management systems (experience with Palladium is a plus).

**Experience & Qualifications**:

- Minimum of 5 years' experience in a similar role, preferably in lodge management or other hospitality leadership positions.
- A diploma or degree in Hospitality, Management, or a related field.

**Experience**:

- Lodge Management: 3 years (preferred)



  • Cape Town, Western Cape, South Africa Safari Full time

    We are a leading safari tour operator, sending travelers on unforgettable African adventures since 2006.As we continue to grow, we are seeking an exceptional Senior Safari Expert with a minimum of 5 years sales experience in the travel industry.What You Will Be Doing:Design and plan bespoke itineraries for discerning clients.Conduct consultations to...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    About the RoleWe are seeking a highly skilled Luxury Safari Lodge Reservation Manager to join our team at Wild Dreams Hospitality.Key Responsibilities:Manage reservations for a group of luxury safari lodges, ensuring seamless guest experiences and high-quality service delivery.Demonstrate in-depth knowledge of each lodge's unique offerings, amenities, and...


  • Cape Town, Western Cape, South Africa Wild Dreams Hospitality Full time

    Job Title: Luxury Safari Lodge Reservation SpecialistWe are seeking a skilled reservation specialist to manage reservations for our luxury safari lodge properties. This role requires a strong understanding of the hospitality industry, attention to detail, and excellent communication skills.Candidate Requirements:A background in managing reservations for...


  • Western Cape, South Africa HotelJobs.co.za Full time

    **Job description**: As a lodge Manager, one can experience the unique opportunity to work and live in the secluded natural wildlife locations of Southern Tanzania. This job is much more than just hosting international visitors, it requires a savvy and organised individual who can proactively maintain and enhance the lodge/camp standards through careful...

  • Reservations Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Reservations Manager** A specialist safari and accommodation reservations expert is required for a 5* Lodge in Botswana. The successful applicant will be based at the Central Reservations office in Cape Town. **Minimum Experience & Qualification Required**: - Grade 12 Certificate - 2 years’ experience in a management position or 5 years’ experience...

  • Junior Safari Guide

    6 months ago


    Eastern Cape, South Africa Hospitality Jobs Africa Full time

    As a Junior Safari Guide, you will be responsible for providing informative and engaging safari experiences for our clients guests. Your key responsibilities include: **Guiding**: Conducting safari activities and nature walks, sharing your knowledge about the local flora and fauna. **Guest Interaction**: Interacting with guests, answering questions, and...


  • Eastern Cape, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment is seeking an experienced Assistant Lodge Manager to oversee the daily operations and guest services at a prestigious Luxury Safari Lodge in the beautiful Eastern Cape. **Responsibilities**: - Manage all aspects of the lodge's operations, including guest services, housekeeping, food and beverage, maintenance, and administration. -...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **NATIONAL ACCOUNT MANAGER**: 5* LUXURY SAFARI LODGES** Our Client is an award-winning collection of luxury lodges and camps located in Botswana, Zambia and Zimbabwe. The camps are carefully positioned in untamed and pristine parts of Southern Africa - expect authenticity, adventure and exploration as well as all the comforts fit for the modern...


  • Cape Town, South Africa Integration Resourcing Full time

    Sales & Marketing Director – 5* safari lodges Our Client is an award-winning collection of luxury lodges and camps located in Botswana, Zambia and Zimbabwe. The camps are carefully positioned in untamed and pristine parts of Southern Africa – expect authenticity, adventure and exploration as well as all the comforts fit for the modern traveller. They...


  • Cape Town, South Africa Integration Full time

    **Tourplan Administrator - 5* safari business in Southern Africa** Our Client is a fast growing **5** lodge business. They have an **award-winning collection of luxury lodges and camps** (which they own) located in Botswana, Zambia and Zimbabwe. The camps are carefully positioned in untamed and pristine parts of Southern Africa - expect authenticity,...


  • Eastern Cape, South Africa HotelJobs.co.za Full time

    **Job Title**: Field Guide and Assistant Lodge Manager Couple **Location**: Graaff-Reinet, Eastern Cape **Salary**: Market Related (Monthly) **Employer**: Luxury Safari Lodge **Are you a dynamic couple with a passion for the wild and a knack for hospitality?** Kendrick Recruitment is seeking a dedicated Field Guide and Assistant Lodge Manager couple to join...


  • Cape Town, Western Cape, South Africa Integration Resourcing Full time

    As a seasoned professional, you have the opportunity to lead our sales and marketing efforts for a luxury safari lodges collection in Southern Africa. With a proven track record in hospitality sales and marketing, you will oversee the promotion and positioning of our iconic brand, ensuring we drive awareness and consideration among trade partners and direct...

  • Head of Marketing

    7 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Head of Marketing - luxury safari lodges** Our Client is an award-winning collection of luxury lodges and camps (which they own) located in Botswana, Zambia and Zimbabwe. The camps are carefully positioned in untamed and pristine parts of Southern Africa - expect authenticity, adventure and exploration as well as all the comforts fit for the modern...

  • Marketing Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    Hospitality Jobs Africa is seeking an experienced Marketing Manager for our client in Cape Town. As a Marketing Manager, you will be responsible for working within the Marketing team, this role will be committed to assisting our client’s B2B Sales teams around the globe to achieve their targets and further develop the relationships with key agents. The...

  • Marketing Manager

    6 months ago


    Cape Town, South Africa Hospitality Jobs Africa Full time

    Hospitality Jobs Africa is seeking an experienced Marketing Manager for our client in Cape Town. As a Marketing Manager, you will be responsible for working within the Marketing team, this role will be committed to assisting our client’s B2B Sales teams around the globe to achieve their targets and further develop the relationships with key agents. The...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **_Safari Operations Consultant - Luxury Safari Company - Cape Town_** **_ Join our client at a leading Luxury East-African Safari company, where they specialize in providing unforgettable safari experiences across the stunning landscapes of East Africa. They pride themselves on delivering exceptional services and creating lifelong memories for their...

  • Reservations Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - Urgent Vacancy - Reservations Manager** **Luxury Lodge - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Grade 12 certificate - 2 years’...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Hospitality Jobs Africa is seeking an experienced Marketing Manager for our client in Cape Town. As a Marketing Manager, you will be responsible for working within the Marketing team, this role will be committed to assisting our client’s B2B Sales teams around the globe to achieve their targets and further develop the relationships with key agents. The...


  • Cape Town, South Africa Hospitality Jobs Africa Full time

    Manage operations sales with our clients luxury East-African Safari Company and 3rd party suppliers. Handle all aspects of the booking process, from initial inquiry to post-trip follow-up. Coordinate closely with the Sales Manager and East African specialists to meet client needs and exceed expectations. Provide expert guidance and recommendations to...


  • Cape Town, South Africa Hospitality Jobs Africa Full time

    Hospitality Jobs Africa is seeking an experienced Training Facilitator for our client in Cape Town. The Training Facilitator role involves designing and conducting comprehensive training for the Sales and Support Teams in Cape Town (and eventually in Kenya and Tanzania). This includes system training, process knowledge, and introducing new features. The...