Assistant Lodge Manager 5 Luxury Lodge Eastern Cape

3 months ago


Eastern Cape, South Africa HotelJobs.co.za Full time

Kendrick Recruitment is currently seeking a passionate and experienced **Assistant Lodge Manager** for a prestigious 5-star lodge

**Requirements & Experience**:

- Degree/Diploma in **Hotel Management**.
- **3-5 years** experience in a luxury lodge as an Assistant Lodge Manager, Duty Manager, or Guest Relations Manager.
- Proven experience in lodge management and **POS/PMS systems**.
- Strong leadership, communication, and organizational skills.
- **Driver’s License** essential.

**Key Responsibilities**:

- Assist the Lodge Manager in daily operations and ensure exceptional guest service.
- Oversee guest satisfaction, including handling special requests and managing feedback from platforms like Guest Revu and TripAdvisor.
- Supervise and manage lodge operations in the absence of the Lodge Manager.
- Conduct training sessions to enhance the skills of lodge team members.
- Ensure quality service standards, stock management, and implement cost-saving opportunities.
- Maintain lodge equipment and handle preventative maintenance.

**Package**:

- Competitive salary and benefits.
- Opportunity to work in a renowned luxury lodge.



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