Customer Relationship Manager
6 days ago
Retecon (Pty) Ltd. is looking for a highly skilled Customer Relationship Manager to join our team. In this role, you will be responsible for building and maintaining strong relationships with our customers, driving sales growth and customer satisfaction.
Main Responsibilities:
- Develop and execute customer engagement strategies to build strong relationships and drive sales growth.
- Maintain open and regular communication with customers to understand their needs and preferences.
- Proactively identify and resolve customer issues, ensuring high levels of satisfaction and loyalty.
- Collaborate with cross-functional teams to ensure seamless execution of sales projects.
- Prepare and deliver sales reports, highlighting key performance indicators and market trends.
- Pursue further sales-related duties as required.
Requirements:
- Bachelor's degree in mechanical / electrical / mechatronics or manufacturing engineering, or equivalent professional qualification.
- Strong interpersonal and communication skills, with the ability to build trust with customers.
- Effective problem-solving and analytical skills, with the capacity to think critically.
- Willingness to travel domestically and internationally, as needed.
- Excellent written and verbal communication skills.
- Several years of experience in sales-related functions or application engineering positions.
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