IT Support Specialist
6 months ago
Provide 24 x 7 first-line standby/support for production environments
Create temporary fixes within systems to achieve Service Level Agreement
Provide technical advice and consultation to business
Implement cost-saving / optimisation initiatives.
Participate in the systems handover process (OSSP)
Participatein software and hardware upgrades.
Manage capacity monitoring
Grade 12 (Matric)
Minimum 2 years of practical technical support experience
IT-related tertiary qualification / ITIL qualification
Between 1 - 3 Years
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