New Business Agent
7 days ago
NEW BUSINESS AGENT (JOB NUMBER: NEW BUS AGENT 030323)
**Key Responsibilities**:
- Inbound calls:
- Attend to incoming customer calls
- Process Income Verification (IV):
- Verify and capture the information provided on the customer’s personal documents (ID, statements etc.)
- General Application Support:
- Administration:
- Assist the New Business department and various operational teams where required by providing administrative and customer support
**Key Competencies**:
- Professional telephone etiquette
- Sound administrative skills
- Effective time management
- Ability to multi-task and prioritise
- Problem solving
- Numerical skills
- Attention to detail
**Qualifications, Skills and Experience**:
- Grade 12
- Minimum of 1 year experience in New Business
- Financial services/retail experience - advantageous
- Applications are only valid for this position. Please note that preference will be given to suitably qualified applicants in line with the RCS Employment Equity Plan. People with disabilities are encouraged to apply._
**Primary Location**: ZA-WC-Cape Town
**Job Type**: Fixed Term
**Job**: SALES DEVELOPMENT
**Schedule**: Full-time
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