Senior Key Accounts Manager

3 days ago


Cape Town, South Africa Unique Personnel Full time

**Job Number**
- 68751

**Job Type**
- Permanent

**Job Title**
- Senior Key Accounts Manager

**Computer Skills**
- MS Office Suite

**Industry**
- Food

**City**
- Cape Town

**Province**
- Western Cape

**Position Purpose**
- Responsible for building, elevating and maintaining strong relationships with key accounts, positioning as thought leader for Premium chocolate category. Own customer P& L and leverage cross functional team to deliver sustainable profitable customer growth.

**Key Responsibilities**
- Delivering growth through customer by delivering product at the right place, right price
- Understanding, translating and integrating customer strategy into joint business growth drivers
- Good negotiation skills and the ability to foster relationships with customers
- Facilitate communication with customers and build long-term relationships to achieve business goals
- Network with key customers to identify and address specific needs
- Organized and able to analyze performance metrics
- Set, deliver and monitor account growth metrics, including ownership of account forecast & promotional effectiveness
- Playing an integral role in new business pitches and hold responsibility for effective on-boarding of new clients
- Act as the liaison between customers and internal teams ensuring customer requirements are met
- Design and sell plans to customer, integrate customer plan to enable regional sales managers and their teams to increase sales and profitability.
- Identify and attract prospective strategic customers
- Negotiate trade terms contracts
- Maintain high customer ratings as monitored by Advantage monitor group and inline with standards
- Work with cross functional teams including Field Sales, Accounting & Finance, Marketing/Trade marketing, Supply Chain and Customer Service departments do deliver customer growth objectives
- Deliver new products to market successfully
- Manage and participate in Cross-Functional team targets
- Lead and participate in design and adjustments of business processes**Inherent Requirements**

**Requirements**:

- Proven work experience as a National account manager of 7+ years
- Experience in key account management, X-functional team management and customer value creation
- Ability to identify new business opportunities & build bottom up
- Understanding industry trends and integrating them into business solutions & strategy
- Demonstrable experience in negotiating and meeting client’s requirements
- In-depth understanding of sales performance metrics, category metrics and the 4Ps of marketing
- Hands on experience with Full MS Suite
- Excellent story telling through numbers & data
- Excellent analytical and data understanding skills
- Excellence prioritisation & planning skills
- Excellent communication skills
- Excellent presentation skills
- Great forecasting skills
- Promotional planning & analysis skills
- Digital & Omnichannel savvy
- Ability to lead and motivate team members
- Availability to travel as needed

**Key Performance Measures**
- Sales Growth
- Customer profitability
- Share growth
- Customer Ranking

**Key Stakeholders**
- Internal
- Marketing
- Trade Marketing
- Supply Chain
- Business Operations
- Customer Service

**External**:

- Customer Buying & Commercial team
- Customer Buying leadership team
- Customer cross functional team - demand planning, accounts & marketing

**Qualifications/experience**
- Bachelor’s degree in commercial related field or Business Administration or relevant field experience

**What Qualification**
- Commercial related field or Business Administratio

**Minimum Qualification**
- Bachelors

**Status**
- Available



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