Hospitality Assistant

1 week ago


Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

Your goal will be to ensure our guests enjoy only the best service and have a memorable experience with consistent care and attention to detail.

**Responsibilities**:

- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Address customer complaints and escalate to Guest Relations Manager when needed
- Record information in the logbook daily
- Ensure compliance with health and quality standards

Requirements and skills
- Proven experience as a Guest Relations Officer
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Diploma or BSc/BA in Hospitality Management is preferred but experience and a solid work history is most important.


  • Hospitality Assistant

    3 weeks ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Kendrick Recruitment are currently seeking a Hospitality Assistant for a stunning property on a WIne Estate!** We are seeking a proactive and experienced Hospitality Assistant to support the team on a Wine Estate. As the Hospitality Assistant, you will work closely with the Hospitality Manager to ensure seamless hospitality...


  • Stellenbosch, South Africa Zorgvliet Wine Estate Full time

    This position requires someone who can work in various departments across the board of our hospitality department and would include: - Front of house management of our restaurant - Reception duties at our hotel - Event and wedding co-ordination within our events department **Requirements**: - Must have previous relevant experience hospitality.(Hotel and...


  • Cape Town, South Africa Tych Business Solutions Full time

    Requirements: - Travel arrangements - 2 years as an executive assistant to senior management in a Hospitality environment - Must have a keen interest in hospitality, business acumen, finance etc. Application Question(s): - Are you based in Cape Town? - Do you have hospitality experience? **Experience**: - Executive Assistant: 2 years (preferred)


  • Stellenbosch, Western Cape, South Africa Finovate Full time

    **Job title: Assistant Maintenance Manager** Our client, based in **Stellenbosch**, is in the **food production industry** and they are looking to hire a **Assistant Maintenance Manager **to** **join their team as soon as possible. **Requirements**: - Bachelor’s degree or BTech diploma in **facility management** or similar field, or equivalent work...

  • Hospitality Manager

    2 days ago


    Cape Town, South Africa ZAR Holdings Full time

    We are seeking a highly organised and customer-focused Hospitality Manager to oversee the operations of our bed and breakfast and holiday rentals. The Hospitality Manager will be responsible for managing reservations and bookings, maintaining financial records, and building relationships with guests to ensure a positive and memorable...

  • Personal Assistant

    8 hours ago


    Cape Town, South Africa The Right Company Full time

    **PERSONAL ASSISTANT (HOSPITALITY EXPERIENCE) - CAPE TOWN - R35000** 5* Hotel Group are currently recruiting for a PERSONAL ASSISTANT to the CEO to be based in the Southern Suburbs of Cape Town. Responsibilities and Requirements: - Act as the point of contact between the manager and internal/external clients - Screen and direct phone calls and distribute...

  • Hospital Admin Clerk

    Found in: beBee jobs ZA - 2 weeks ago


    Cape Town, Western Cape, South Africa Jobking Full time

    Duties:Drawing and filing of folders daily (general/buff folders). Locating all missing folders and assisting research assistants locating RT folders. Handling telephonic enquires for out-patients and clinicians. General hospital administrative duties assisting reception staff. Capturing data on Clinicom eg folder transfers. Return all hospital folders and...


  • Cape Town, South Africa Hospitality Placements Full time

    Overview Required for SA leading hotel group, 5-star property, CT city bowl R28k - HIGH volume C&B supervisor experience **To apply, send full CV + photo + references** **HOSPITALITY PLACEMENTS** **Est. 1999** **Integrity. Professionalism. Service.

  • Assistant Spa Manager

    Found in: Talent ZA 2A C2 - 3 weeks ago


    Stellenbosch, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Must be a qualified aesthetician with relevant certificationAt least 3 years experience as a Senior Spa Therapist Previous managerial experience is essentialMust be computer literate and competent on Microsoft OfficeShould have and follow excellent hygiene standards Must be confident in performing a range of treatments and have...

  • Assistant Spa Manager

    Found in: Whatjobs ZA C2 - 6 days ago


    Stellenbosch, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Must be a qualified aesthetician with relevant certification At least 3 years experience as a Senior Spa Therapist Previous managerial experience is essential Must be computer literate and competent on Microsoft Office Should have and follow excellent hygiene standards Must be confident in performing a range of treatments and have...

  • Guest House Manager

    7 days ago


    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Kendrick Recruitment has an exciting job opportunity for a Guest House Manager for a beautiful Wine Farm in Stellenbosch. Join this small team and contribute to seamless hospitality operations across multiple outlets. The Hospitality Assistant (HA) plays a vital role in ensuring top-notch hospitality for guests. Reporting to the Hospitality Manager, the HA...


  • Cape Town, South Africa Hospitality Placements Full time

    Overview 4-Star leading hotel group, CT city bowl, requires an Executive Housekeeper Highly neg salary package - Computer literate with working knowledge of OPERA - Minimum of 6 years’ experience, with at least 3 years at the level of Assistant Housekeeper **To apply, send full CV + photo + references** **HOSPITALITY PLACEMENTS** **Est....


  • Stellenbosch, South Africa Landtscap Full time

    An upmarket wine farm located outside Stellenbosch is looking for an assistant venue and accommodation manager to assist in all aspects of the day to day running of the business. To be successful in this role, you’ll need management skills and experience in both weddings, events and experience at a guest house. **Responsibilities include**: - To be...


  • Stellenbosch, Western Cape, South Africa Jobking Full time

    Well-known wine estate, situated in the Stellenbosch region, requires a hardworking, enthusiastic, admin-driven individual to join our team.The ideal candidates should be a self-starter, fluent in English with a good command of Afrikaans, well-spoken, passionate about food & wine, have excellent interpersonal skill and enjoy working independently as well as...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Exciting Opportunity Alert! Ready to dive into the world of exquisite hospitality? Our prestigious client, a hidden gem nestled in the enchanting landscapes of Stellenbosch, is on the lookout for a dynamic and personable Guest Relations Officer to join their stellar team. Known for their unwavering commitment to creating extraordinary guest experiences,...

  • Assistant Maintenance Manager

    Found in: Whatjobs ZA C2 - 16 hours ago


    Cape Winelands, South Africa Wild Dreams Hospitality Full time

    Candidate Requirements:Bachelors degree or BTech diploma in facility management or similar field, or equivalent work experience. Minimum two years experience in maintenance. Section 13 electrician qualification with an Electrical Trade Test (Red Seal) qualification would be advantageous. Experience in cooling systems would be advantageous. Experience in...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Exciting Opportunity Alert! Ready to dive into the world of exquisite hospitality? Our prestigious client, a hidden gem nestled in the enchanting landscapes of Stellenbosch, is on the lookout for a dynamic and personable Guest Relations Officer to join their stellar team. Known for their unwavering commitment to creating extraordinary guest experiences,...


  • Cape Town, South Africa Hospitality Jobs Africa Full time

    Manage and process reservations through the Opera reservations system. Provide personalized assistance to guests, offering information about room availability, rates, and packages. Ensure accuracy in reservation details and maintain up-to-date information in the system. Coordinate with other departments to fulfill guest requests and...

  • Food Service Assistant

    Found in: beBee S ZA - 2 weeks ago


    Western Cape,, South Africa Feedem Full time

    Feedem’s job vacancy, Career and Recruitment Job title : Food Service Assistant – Aston jobs in Western Cape Job Location : Western Cape, Deadline : May 19, 2024 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements Grade 12 1 -2-year experience in a similar role Culinary qualification would be advantageousA Live or be...


  • Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Wine Estate close to Stellenbosch is looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. -...