Front of House Assistant Manager

3 weeks ago

Stellenbosch Western Cape, South Africa HotelJobs.co.za Full time

We are searching for a young, enthusiastic and organised Front of House Assistant Manager to join the Hospitality Team of a beautiful Wine Estate in Stellenbosch. The purpose of this position is to execute the delivery of the hospitality experience, to meet and exceed customer expectations in the Restaurant & Tasting Room, to execute Functions, and to assist the Hospitality and Front of House Managers to manage and control the pool of hospitality staff. Please note that from time to time, Ad-hoc duties may be expected from you by management, due to operational requirements.

**Duties/responsibilities**

Assisting FOH manager to fully operate the Restaurant

**Hospitality**:

- Assisting in managing the floor and maintaining high service level of staff
- Host tours, lunches and tastings, especially for VIP groups
- General waitron duties and tasks
- Hosting Cellar and Trophy Room Tours
- Assist Hospitality Manager in arranging functions - tasting room, meetings, staff functions, marketing functions
- Liaise with kitchen regarding operations in restaurant and tasting room (e.g., if tables are full etc.)
- Take part in the leadership team by providing a high level of service and training Restaurant of Restaurant & Tasting Room Assistants to do the same

**Administration**:

- Conducting opening and closing duties of restaurant & tasting rom
- Assisting in stock take, control and reconciliation of the restaurant and tasting room stock
- Assisting Front of House Manager in daily cash-ups and responsible for cash-up when Front of House Manager is not present
- Data Capturing
- Report maintenance issues to Front of House Manager
- Ensure that the cleaners are operating effectively

**Sales & Marketing**:

- Check that all details on shipping forms are filled in correctly
- Drive sales targets and motivate restaurant and tasting room staff to do same
- Promote the Wine Club to visitors
- Provide relevant information to be published on social network sites e.g., famous people visiting the Tasting Room

**Required Skills / Abilities**

**Service orientation**:

- Independently anticipates and meets client’s needs
- Takes the initiative to solve client’s problems
- Coaches others on achieving outstanding client service

**People management**:

- Supports, encourages & develops team members
- Holds team members accountable for goal achievement

**Accuracy, Quality**:

- Output is accurate and error free
- Ensures that deadlines are met

**Networking**:

- Builds rapport and puts people at ease
- Is engaging and enthusiastic
- Is comfortable having to persuade others

**Education and Experience**
- Front of House and/or Wine Service Courses an advantage (Cape Wine Academy)
- Previous experience in a similar establishment

**Other duties**

Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee, Duties responsibilities and activities may change or new ones may be assigned at any time with or without notice

**Applicants are requested to submit a complete, up to date CV showing**:
**1. Details of all previous employment, Company Name, Positions held and exact start & end dates (most recent position first)**

**2. Reasons for having left all previous positions**

**3. Written references or irrevocable proof of employment from previous employers,**

**4. Proof of High School Education and all tertiary qualifications**

**5. A recent colour profile photo.**

**6. Current notice period / Availability

  • Front of House Assistant

    3 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    Our beautiful Guest House in the Banhoek valley is looking for a dynamic and passionate Front of House Assistant. The following requirements are essential and expected of an employee to be considered: - Competent computer literacy - MS office, Outlook and Nightbridge - Great communication skills - Outstanding administrative skills and attention to detail -...

  • Front of House Manager

    3 weeks ago

    Stellenbosch, South Africa The Wine Glass Stellenbosch Full time

    **ABOUT THE ROLE**: The Wine Glass, a restaurant and wine bar in Stellenbosch, seeks a skilled Front of House Manager to oversee front of house management and customer service. Responsible for setting and maintaining SOPs, training and managing the FOH team, and ensuring a welcoming ambience, success in this role is measured by seamless guest experiences,...

  • Front of House

    3 weeks ago

    Stellenbosch, South Africa Human Logic Recruitment Agency Full time

    Upmarket Guest Farm wants to employ an experienced Front of House to assist them with guest liaison, management, administration and bookings. **Salary**: R20,000.00 - R25,000.00 per month Ability to Commute: - Stellenbosch, Western Cape (required) Ability to Relocate: - Stellenbosch, Western Cape: Relocate before starting work (required)

  • Front of House Manager

    3 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    **Job Overview**: The Front of House Manager is responsible for the day-to-day operation and management of the restaurant as well as the supervision of front of house staff and for reporting to the Restaurant General Manager. The front of house manager is responsible for ensuring the excellence of restaurant’s customer experience as well as proactively...

  • Front of House

    2 weeks ago

    Stellenbosch, Western Cape, South Africa Human Logic Recruitment Agency Full time

    Upmarket Guest Farm wants to employ an experienced Front of House to assist them with guest liaison, management, administration and bookings.Salary: R20, R25,000.00 per monthAbility to Commute: Stellenbosch, Western Cape (required)Ability to Relocate: Stellenbosch,Western Cape: Relocate before starting work (required)

  • Front of House Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Job Overview:The Front of House Manager is responsible for the day-to-day operation and management of the restaurant as well as the supervision of front of house staff and for reporting to the Restaurant General Manager. The front of house manager is responsible for ensuring the excellence of restaurant's customer experience as well as proactively...

  • Front of House Receptionist

    3 weeks ago

    Stellenbosch, South Africa Paradigm Recruitment Full time

    **Front of House - Receptionist | Stellenbosch** **Job Summary**: As a Junior Front of House Receptionist / Reservationist, you will play a crucial role in creating a positive first impression for our guests and ensuring smooth reservation operations. This position requires excellent communication and organizational skills, a friendly demeanor, and a...

  • Front of House Manager

    4 weeks ago

    Cape Town, South Africa Jason Bakery Full time

    We are looking for a kick-ass front of house manager to join our team with at least 2 years relevant front of house experience. Own transport essential. 5 - 6 day work week. Work hours to be discussed in the interview. Please send through CV with contactable references. **Experience**: - Front of House Manager: 2 years (preferred)

  • Front of House Manager

    3 weeks ago

    Cape Town, South Africa Jason Bakery Full time

    We are looking for a kick-ass front of house manager to join our team with at least 3 years relevant front of house experience. Own transport is essential. 5 - 6 day work week depending on season. Work hours & salary to be discussed in the interview. Please send through CV with contactable references. **Experience**: - Front of House Manager: 2 years...

  • Front of House

    2 weeks ago

    Stellenbosch, Western Cape, South Africa Solved. Full time

    Area:stellenbosch Term:permanent Experience:3 yrs Salary:R10-15k neg Closing Date:urgent Starting Date:asap Reference Code:slvd-23-03"the deck" at hidden valley wines is an eatery on a floating deck with majestic nature views.the current offering consists of delicious burgers and wood-fired pizzas.we urgently require the services of a front of house manager...

  • Front of House Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Jason Bakery Full time

    We are looking for a kick-ass front of house manager to join our team with at least 2 years relevant front of house experience.Own transport essential day work week. Work hours to be discussed in the interview.Please send through CV with contactable references.Experience: Front ofHouse Manager: 2 years (preferred)

  • Front of House Supervisor/ Hostess

    4 weeks ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    A 4* Boutique Hotel is looking to employ a Front of House Supervisor/Hostess with the following requirements: - 2 years' experience in a similiar environment - Food and beverage experience - Expereience in Front Office - Drivers license advantageous - ** Must be willing to work shifts, weekends and public holidays**:

  • Front of House Manager

    3 weeks ago

    Cape Town, South Africa Nikkei Full time

    **Position: Front of House Manager** **Location**: Bree Street **Reports to**: Owners or General Manager **Job Summary**: **Responsibilities**: As a Front of House Manager, your responsibilities will include: **1. Team Leadership**: - Lead, mentor, and manage the front of house staff, including servers, host/hostesses, and bartenders. - Set clear...

  • Front of House Manager

    5 days ago

    Cape Town, South Africa Nikkei Full time

    **Position: Front of House Manager** **Location**: Bree Street **Reports to**: Owners or General Manager **Job Summary**: **Responsibilities**: As a Front of House Manager, your responsibilities will include: **1. Team Leadership**: - Lead, mentor, and manage the front of house staff, including servers, host/hostesses, and bartenders. - Set clear...

  • Front of House Manager

    3 weeks ago

    Cape Town, South Africa HotelJobs.co.za Full time

    As the restaurant's FOH team member, you would be responsible for managing the administrative and operational tasks of its front-of-house staff. The FOH manager responsibilities will include training, supervising and managing the following restaurant positions: **Servers, **Hostesses, **Bartenders and **Custodial staff** The FOH manager will engage in a...

  • Front of House Manager

    2 weeks ago

    Cape Town, South Africa Jason Bakery Full time

    We are looking for a kick-ass front of house manager to join our team with at least 2 years experience. Own transport essential. 5 - 6 day work week. Work hours to be discussed in the interview. Please send through CV with contactable references. **Experience**: - Front of House Manager: 2 years (preferred)

  • Front of House Supervisor/hostess

    2 months ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Front of House Supervisor/Hostess** **Boutique Hotel - Stellenbosch** **Requirements**: - 2 years' experience in a similar environment. - Food and beverage experience. - Deadline orientated and a good eye for detail and ability to multitask. - Good planning and organizational skills. - Driver’s license...

  • Front of House Supervisor/hostess

    2 days ago

    Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Front of House Supervisor/Hostess** **Boutique Hotel - Stellenbosch** **Requirements**: - 2 years' experience in a similar environment. - Food and beverage experience. - Deadline orientated and a good eye for detail and ability to multitask. - Good planning and organizational skills. - Driver’s license...

  • Front of House Manager

    3 weeks ago

    Cape Town, South Africa Quay 4 Full time

    High volume V&A Waterfront seafood restaurant requires a front of house manager. The role is to oversee and manage the front of house teams and operations. We are looking for a hands-on individual with excellent communication and organisational skills, a leader, stable and able to perform under pressurewith a proven track record in a similar environment and...

  • Front of House Manager

    4 weeks ago

    Cape Town, South Africa Quay 4 Full time

    High volume V&A Waterfront seafood restaurant requires a front of house manager. The role is to oversee and manage the front of house teams and operations. We are looking for a hands-on individual with excellent communication and organisational skills, a leader, stable and able to perform under pressurewith a proven track record in a similar environment and...