Junior Service Desk Specialist

Job Summary:We are seeking a highly skilled Service Desk Specialist to join our team at Liham Consulting Pty (Ltd). As a key member of our IT department, you will be responsible for providing exceptional technical support and troubleshooting services to our clients.Key Responsibilities:Respond to service requests and incidents in a timely and efficient...

Join Our Team as a German Junior Service Desk Agent! Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? We're on the lookout for someone just like you to join our team and kickstart their career journey! As an IT Agent, you'll be at the forefront of our operations, using your excellent people skills and...

Join Our Team as a Mandarin Junior Service Desk Agent! Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin? We're on the lookout for someone just like you to join our team and kickstart their career journey! As an IT Agent, you'll be at the forefront of our operations, using your excellent people skills...

Join Our Team as a Italian Junior Service Desk Agent! Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian? We're on the lookout for someone just like you to join our team and kickstart their career journey! As an IT Agent, you'll be at the forefront of our operations, using your excellent people skills and...

We are seeking a highly skilled and experienced Service Desk Manager to oversee our service desk operations. The Service Desk Manager will be responsible for leading multiple teams of support specialists, ensuring timely and effective resolution of technical issues, and maintaining high levels of customer satisfaction. **KEY RESPONSIBILITIES**: - Provide...

**Overall Purpose of the Job (Please provide a summary of why the job was created and what the main responsibilities are)** Responsible for the timely and effective response to IT/System user queries and problems through the receipt and logging of problems and the co-ordination of rapid and appropriate responses for basic problem resolution for new and...

Job Title: Service Desk AgentAt Liham Consulting Pty (Ltd), we are seeking a highly skilled and experienced Service Desk Agent to join our team.Key Responsibilities:Respond to service requests and incidents reported via various channels.Provide first-line technical support and troubleshooting for hardware, software, and network-related issues.Assist users...

JOB TITLE - SERVICE DESK MANAGER The Service Desk Manager/Lead is responsible for leading and managing the Service Desk. DUTIES AND RESPONSIBILITIES: - Team Leadership: Supervise and lead a team of service desk agents, providing guidance, support, and coaching. Foster professional development through training programs, mentoring, and performance...

**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**,...

Service Desk Agent Mandarin SpeakingWe are seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join our team at The Legends Agency.The ideal candidate will have 13 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching, and general...

Service Desk Agent Mandarin SpeakingWe are seeking a dedicated and experienced Service Desk Agent fluent in Mandarin to join our team at The Legends Agency.Key Responsibilities:Handle incoming service requests and incidents from Mandarin-speaking users.Accurately log and categorize issues in the service management system.Prioritise and escalate issues as...

**About Us**: As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**,...

Junior picture desk editor (part-time position) **Period**: November 2024 - February 2025 We are looking for a hard-working junior picture desk editor to fill a part-time role at our busy agency based in Johannesburg (our office is in Norwood). Please note that this is a part-time position to assist our picture desk manager. Recommended skills Editing in...

Service Desk Agent Mandarin SpeakingJob Summary:The Legends Agency is seeking a skilled Service Desk Agent fluent in Mandarin to provide timely and effective support to our Mandarin-speaking clients. As a key member of our IT Solutions team, you will be responsible for handling incoming service requests and incidents, accurately logging and categorizing...

Responsible for Level 1 support of any issue raised by a customer. **Education (Formal Qualification required)** Minimum Grade 12 Knowledge of general accounting / bookkeeping procedures Proficient in relevant computer software **Experience (Minimum Experience required - type and number of years)** Office administration Year(s) 1-3 years **Output 1 GSS...

Job Title: Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to lead our Application Support teams across multiple work streams. The ideal candidate will be a high-energy achiever, leader, and planner who can own the standard operating procedure model for the Service Desk.Key Responsibilities:Implement and manage change initiatives to...

Job SummaryWe are seeking a highly skilled Service Desk Agent to join our team at Liham Consulting Pty (Ltd). As a key member of our IT support team, you will be responsible for providing exceptional technical support and troubleshooting services to our clients.Key ResponsibilitiesRespond to service requests and incidents reported via various channels,...

**1. Technical Proficiency**: - Jira Administration: Ability to configure and manage Jira workflows, custom fields, permissions, issue types, and other settings to optimize its usage for the service desk. - ITIL Knowledge: Familiarity with ITIL processes, particularly Incident, Problem, Change, and Knowledge Management, to align service desk operations with...

Service Desk Agent Italian SpeakingWe are seeking a dedicated and experienced Service Desk Agent fluent in English and Italian to join our team at The Legends Agency.The ideal candidate will have 13 years of service desk experience, excellent people and communication skills, and be able to handle a range of responsibilities including catching, dispatching,...

Service Desk ManagerWe are seeking a highly skilled Service Desk Manager to lead our Application Support teams in delivering exceptional service to our clients.The ideal candidate will have a proven track record of managing high-performing teams, implementing process improvements, and driving business growth.Key Responsibilities:Develop and implement service...