Business Relationship Manager

1 week ago

Centurion, South Africa Momentum Metropolitan Holdings Full time

-Introduction

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose

Business Relationship Manager's (BRM)help integrate IT into the organization by fostering inter-departmental communication and collaboration in service of the business and IT goals.The purpose and primary mandate of this role will be concentrated around the following key dimensions:

- Establish IT and business trust and delivery
- Position and represent IT as a strategic, valued business partner
- Inspire innovation
- Anticipate needs and pro-active opportunities
- Provide a conduit or connection between IT and business as a partnership across people, process and technology
Requirements
- Matric
- Business Related Qualifications
- 5 - 10 years work experience in IT, Finance, HR or BU's
- Associated bachelor's degree will be an advantage
- Deep knowledge, understanding and work experience of business and IT. at Momentum Metropolitan will be an advantage.
Duties & Responsibilities
- Direct and co-ordinate business units on how to optimize their planning, communication and processes with their dependent Group IT Operations partners by establishing optimal and beneficial ways of work.
- Facilitate the correct processes and entry points for business requirements to be executed by shared Group IT Operations services across the organization and actively and continuously managing expectations and delivery between both parties. Single point of contact.
- Engage with project leads to ensure alignment of goals, initiatives and objectives for BU requirements are met.
- Understand multi
- year development roadmaps of BU's.
- Be adaptable with requirements with change and transformation strategies at play in context of ever-changing environments for business and IT landscapes alike.
- Collaborate with business leadership to evaluate joint initiatives and proposals to see how they align with established roadmaps.
- Identify business value, with regards to capabilities, risk and business continuity.
- Ensure initiatives are set up for success and align with the company's strategic objectives.
- Report and engage continuously to business the status of IT service delivery regarding incidents, problems, changes, projects, service requests.
- Communicate and understand business requirements and impacts related to IT alignment across Group IT Operations departments
Competencies
- Agilest mindset
- Relationship building
- Completer finisher
- Assertiveness and diplomacy
- Energy and focus
- Strong communication skills
- Highly skilled in negotiating, problem-solving and critical situation mangement
- Leadership skills
- Ability to be collaborative and to encourage collaboration and teamwork
- Ability to focus on business value results and not solutions.
- Ability to positively influence others
- Strong writing, speaking and presentation skills
- Strong understanding of Business, IT, HR and Finance.
- Ability to function under changing and pressurized environment
- Ability to stay impartial with an eye on executing and creating business value
- Continous improvement mindset
- Exceptional work ethic
- Living our culture and values

Policy

We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

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