Client Relationship Manager

4 days ago


Centurion, Gauteng, South Africa Waterfoot Full time

Waterfoot Consulting is seeking a seasoned Client Relationship Manager to join our team.

This key role involves developing and maintaining strong, long-term relationships with clients in the FMCG liquor sector. The successful candidate will drive client satisfaction, ensure successful implementation of solutions, and achieve revenue growth targets.

About the Role
  • Develop and maintain strong, long-term relationships with key accounts in the FMCG liquor market.
  • Act as the main point of contact for client queries, concerns, and escalations, ensuring prompt and effective resolution.
  • Understand client needs and market trends to deliver tailored solutions that enhance customer experience and business growth.
  • Collaborate with internal teams to ensure the successful delivery of products and services.
  • Identify new opportunities within existing accounts to maximize revenue potential.

Key Responsibilities:

  • Create and implement account strategies that align with company objectives and drive mutual growth.
  • Monitor account performance metrics, preparing regular reports and providing data-driven insights to internal stakeholders.
  • Conduct regular client meetings, presentations, and business reviews to ensure alignment and foster collaboration.
  • Stay informed about trends, competitors, and regulatory changes in the FMCG liquor industry.


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