Contracts Manager

6 months ago

Roodepoort, South Africa Fidelity Services Group Full time

**NATIONAL CONTRACT MANAGER**

The overall purpose of this position is to ensure that all national site-specific security requirements are adhered to and that the client’s needs are always efficiently and professionally met. The National Contracts Manager carries the accountability and responsibility for the overall service delivery as set out in the service level agreement with the client. The position entails the development and installation of a pro-active approach to all security measures over multiple client sites. Effective pro-active management of all resources must be attained to ensure quality service delivery is provided.

**Qualifications, experience and other competencies required**:

- Matric certificate with Grade A PSIRA registration
- At least 8-10 years’ experience in the Security Industry preferably in an Industrial industry, especially within the Petroleum/Chemical environment.
- At least 5 years’ managerial experience in a National Security Contracts Management structure.
- Computer literate, with proficiency in MS Word and Excel.
- Very analytical individual with excellent Problem-Solving Skills.
- Ability to manage and discipline staff.
- Strong Operational Planning, Leadership and Organisational Skills as well as good Interpersonal Communication and Client Liaison Skills are essential.
- Knowledge of ISO 9001:2008 Quality Management and its requirements.
- Great knowledge and experience in Organisational and Environmental Health and Safety, equivalent courses completed (SAMTRAC & Risk management, Environmental Health & Safety Management, etc.) will be an added advantage.
- Risk Audits/Risk Assessments, Implementation of client SOP’s.
- Must have above average Investigating skills and experience in conducting incident investigations and audits.
- Must be able to work under pressure and for extended hours as and when required.
- A Valid unendorsed driver license with own reliable transport and willing to use for business purposes.
- Must be able to travel nationally.
- No criminal record or any pending cases.
- Contactable references.

**Job Specification (Not totally inclusive)**:
Maintaining good relations between Fidelity Security Services Group and the Client with regard to Security Services rendered.
- Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services.
- Ensuring continuous assessment of the Client’s premises and minimizing as far as possible risky access and creating several barriers to would be criminals.
- Auditing and verifying the access registers daily and generating exception reports.
- Drafting of security recommendations based on the assessment and report of findings to the client.
- Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
- General management and supervision of security staff and ensuring that all their queries are dealt with promptly.
- Submitting relevant monthly reports to the Client and Management.
- Assist in managing shrinkage budgets as set out by the Client.
- Attending regular meetings with the Client and Senior Management.
- Submit monthly security reports to the Client.
- Training of Security Staff and Management - Client procedures and systems.
- Liaising daily with Senior Management to resolve operational matters.

**Core Competencies**:

- Well-presented individual.
- Good communication skills both verbal and written.
- Strong planning, organizational, administration skills is required.
- Good interpersonal and client liaison skills are required.
- Leadership, Self-Development and Development of others.
- Results driven and Goal Setting.
- Driving and Managing change.
- Interpersonal skills.

**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._

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