Customer Service Experience Manager

Service Solutions is opening its doors in Access Park and invites experienced candidates to apply for a Sales Associate position.The estimated salary for this role is between $40,000 and $60,000 per annum.About the Job:We are seeking a driven and customer-focused individual to join our team as a Sales Associate at our Access Park store.Your primary...

An international luxury brand company is looking for a qualified and driven CUSTOMER SERVICE EXPERIENCE MANAGER **QUALIFICATION**: - Matric with Mathematics and English (1st language) - Bachelor’s degree - Highly proficient with Microsoft Office (especially Excel) - Lean Six Sigma training and qualification (advantageous) - Zendesk and/or Freshdesk...

We are seeking a highly skilled and motivated Store Assistant to join our team in Hermanus. As a key member of our sales team, you will provide exceptional customer service and support to our clients.**About You:**To be successful in this role, you will need to have Grade 12 and retail experience, with excellent communication skills and the ability to work...

Service Solutions is expanding its presence in Sun Valley, a prime location for our new store. As a well-spoken retail sales associate, you will be the face of our brand, interacting with customers and providing exceptional service.The ideal candidate should possess excellent communication skills, Grade 12, and at least 4 years of retail experience....

**We are seeking a motivated and driven Customer & e-learning Administrator to join our World Challenge Global Support Team in Cape Town.** World Challenge is a great place offering an enthusiastic culture, overseas travel opportunities, world’s first climate positive educational travel company, flexible working, staff recognition programs and ongoing...

**Customer Service Manager - KG Short Stay** **Job Purpose** At KG Short Stay, delivering a world-class customer experience is at the heart of what we do. The Customer Experience Manager is responsible for ensuring our customers feel valued, cared for, and supported throughout their journey with us - from the moment they book a stay to their departure and...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Ability to get hands dirty in the detail but can also see the bigger picture. Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality. Confident creating reports for leadership consumption. Ability to...

**The Role** As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage...

**Job Purpose** Ensure high quality customer service by delivering targets, objectives and customer. Pro-actively coordinate and manage our customer portfolio and build strong customer relationships within the import CS disciplines. Be an active participant in the continuous improvement of the department’s daily functions and procedures**.** **Primary...

Access Park Retail OpportunitiesAs a global retailer, we are committed to providing our customers with an exceptional shopping experience. We are now recruiting for a skilled Park Store Lead to join our team in Access Park.About the RoleThis key role involves leading our store team to deliver outstanding customer experiences, achieving sales targets, and...

Basic Function: As an Advisor, you will handle majorly INBOUND insurance queries. Job Responsibilities: Operations: Ensure a positive customer experience. Process new business, renewals, amendments and cancellation of policies and change details as needed Identify customers need, clarify information, research every issue and provide solutions and/or...

International market leader in Premium brands is seeking to employ a CMM to join their ever growing teamDevelop, implement and analyze customized shopper marketing plans on different brands toward all wholesale, pharmacy, groceries and forecourts customers to meet the companys business goals and to reach each sell-in / sell-out target throughout the year.Key...

**Company Description** Our client is the premier mobile personal training company in the UAE, known for transforming lives through their unique approach to fitness, nutrition, and accountability. Our client’s team of 55 professional coaches has helped over 1,000 clients achieve physical, emotional, and mental well-being. Our client’s mission is to...

-Introduction Metropolitan is one of the oldest financial services brands in South Africa. With a 116-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

A vacancy exists for a **Customer Experience Manager** within **Kazang - Micro Merchant Operations,**in **Century City, Cape Town**. The **Customer Experience Manager** will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing, and improving customer experience strategies. This role focuses on creating...

**Job Overview** The Supplier Customer Experience manager will be responsible for enhancing the customer experience delivered by our partners today and support changes that will impact our suppliers such as growth or process. **Main Responsibilities** - Facilitate conversations around growth with suppliers & internal stakeholders to ensure - headcount...

Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional...

**Head of Customer Experience -**_ _**Protect Group** **Location**:**Cape Town CBD, South Africa (On-site) **Contract**: Permanent, Full-Time **Hours**: Flexible with weekends and evenings. **Language requirements**: Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Company...

Our Customer Experience Department is in search of a culture fit Customer Service Manager to join our team and play a key operational role in supporting our customers and various business stakeholders to achieve business objectives to create and deliver our Customer Strategy. The role will require the incumbent to work effectively across multiple teams, the...

**Role Duties and Responsibilities**: - Develop and implement customer service policies and procedures to improve overall customer experience - Track and monitor key customer service metrics and report on performance to senior management - Collaborate with other departments to identify and resolve any issues impacting customer satisfaction - Implement...