Senior Manager Customer Experience

**We are seeking a motivated and driven Customer & e-learning Administrator to join our World Challenge Global Support Team in Cape Town.** World Challenge is a great place offering an enthusiastic culture, overseas travel opportunities, world’s first climate positive educational travel company, flexible working, staff recognition programs and ongoing...

We are looking for a SENIOR TECHNICIAN based in Cape Town. Alarm panel installation and configuration IP and Radio Signals. (Texecom, DSC, Parodox and IDS etc.) CCTV IP camera installation and configuration. Access Control installation and configuration. Gate and Garage Door Automation. Intercom Systems. **Salary**: R7,000.00 - R11,000.00 per...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job...

We are looking for a SENIOR ALARM TECHNICIAN based in Cape Town. Alarm panel installation and configuration IP and Radio Signals. (Texecom, DSC, Parodox and IDS etc.) Only Techicians with Texecom experience must apply. **Salary**: R7,000.00 - R11,000.00 per month **Experience**: - Security Equipment Installers: 4 years...

Previous experience as senior CX manager, program manager, product manager or continuous improvement leader. - Experience working in large complex global organizations, in a B2C context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities. - Customer Obsessed. Track record in understanding and...

Previous experience as senior CX manager, program manager, product manager or continuous improvement leader. - Experience working in large complex global organizations, in a B2C context. Ability to work across geographies and drive alignment with other departments who may have conflicting priorities. - Customer Obsessed. Track record in understanding and...

Bachelor's degree in Business Administration, Finance, Computer Information Systems, Engineering, Operations Research, Mathematics or other business/analytical disciplines or equivalent experience. - Excellent written and verbal communications skills with an ability to interface with C-suite level stakeholders, specific strength in influencing decision...

**Customer Service Manager - KG Short Stay** **Job Purpose** At KG Short Stay, delivering a world-class customer experience is at the heart of what we do. The Customer Experience Manager is responsible for ensuring our customers feel valued, cared for, and supported throughout their journey with us - from the moment they book a stay to their departure and...

A vacancy exists for a **Customer Experience Manager** within **Kazang - Micro Merchant Operations,**in **Century City, Cape Town**. The **Customer Experience Manager** will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing, and improving customer experience strategies. This role focuses on creating...

**The Role** As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in ensuring a seamless and positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience, you will collaborate closely with Team Leads and logistics controllers to address operational challenges, manage...

**Job Overview** The Supplier Customer Experience manager will be responsible for enhancing the customer experience delivered by our partners today and support changes that will impact our suppliers such as growth or process. **Main Responsibilities** - Facilitate conversations around growth with suppliers & internal stakeholders to ensure - headcount...

Excellent written and verbal communications skills with an ability to interact with senior stakeholders. Ability to get hands dirty in the detail but can also see the bigger picture. Ability to effectively manage multiple workstreams at the same time while maintaining a high level of quality. Confident creating reports for leadership consumption. Ability to...

**Company Description** Our client is the premier mobile personal training company in the UAE, known for transforming lives through their unique approach to fitness, nutrition, and accountability. Our client’s team of 55 professional coaches has helped over 1,000 clients achieve physical, emotional, and mental well-being. Our client’s mission is to...

**Head of Customer Experience -**_ _**Protect Group** **Location**:**Cape Town CBD, South Africa (On-site) **Contract**: Permanent, Full-Time **Hours**: Flexible with weekends and evenings. **Language requirements**: Fluent, business-level written and spoken English is essential. Any additional languages will be greatly beneficial. **Company...

**Job Description:** We are seeking a highly skilled Call Centre Supervisor to join our team at Allmed Healthcare Professionals. As a key member of our operations team, you will be responsible for delivering exceptional customer service and leading our call centre team. About the Role:The Call Centre Supervisor will be responsible for overseeing day-to-day...

We have an amazing career opportunity for a **Senior Customer Success Manager** to join a marketing tech company that specialises in outreach optimization at their offices in **Cape Town**. They need someone to lead the charge with their customer success team, and ensure they continue to deliver excellence to clients; (especially important) as they evolve...

Vivo Energy are looking for a **C**ustomer Experience and Marketing Analyst Manager** to join their team! The incumbent is required to be based in either one of our offices**:South Africa, Morocco, Tunisia or Kenya** and adhere to our current hybrid working policy. **Job purpose**: - Improve the Lubricants customer experience and internal employee...

Our client in the high end retail industry is looking for a Customer Service Experience Manager to join their team. **Key requirements and qualifications**: Matric with Mathematics and English (1st language) Bachelor’s degree Project management experience a non-negotiable Highly proficient with Microsoft Office (especially Excel) Lean Six Sigma...

An international luxury brand company is looking for a qualified and driven CUSTOMER SERVICE EXPERIENCE MANAGER **QUALIFICATION**: - Matric with Mathematics and English (1st language) - Bachelor’s degree - Highly proficient with Microsoft Office (especially Excel) - Lean Six Sigma training and qualification (advantageous) - Zendesk and/or Freshdesk...

The main purpose of this role is to manage the business relationship with our customers, solving lasting customer problems, building a long - term competitive advantage, retaining loyal customers, creating a strategy to increase profitability and providing a comprehensive customer perspective for executive decisions to increase the lifetime value and...