Application Support Analyst

7 months ago


Johannesburg, South Africa FirstRand Full time

Job Description

Hello future Application Support Analyst

FirstRand believes that its people are its single most important resource and will not operate in a sector unless it has people who are right for that market and who share FirstRand’s business values. We recruit self-starters who have a passion for what they do. We empower them, hold them accountable and reward them appropriately. We value diversity in our people, particularly for the way that this contributes to innovative thinking. If you think you will flourish in our environment, and you believe you have the necessary skills and competencies for the position advertised, then we are looking for you

Are you someone who can:
- Keep abreast of emerging industry standards, best practices, industry challenges, upcoming legislation, operational requirements and technology changes related to the eGRC environment.- Identify opportunities for innovation in the eGRC and develop practical solutions to implement innovative practices- Design, implement, deploy, maintain and support technological platforms-
- Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in- Ensure the development, alignment, mapping and implementation of end-to-end processes aligned to the customer journey map- Research, enable and consult on improvements and opportunities to harness technology and platform enablement- Identify development needs and select effective solutions to address own development need- Prepare a personal development plan with management to implement and review as required- Monitor own progress against development plan and measure impact of results- BCom/ B.Sc. Degree in Computer Science/ Information Systems/ Informatics/ Computer Engineering, or equivalent-
- Proficiency in SQL database query languages as well as advanced Microsoft Excel and Microsoft Access experience- Excellent communication (written & verbal) and interpersonal skills- Good skills in research, analysis, automation, agile methods, project planning and implementation- Datafeeds/ integration knowledge and experience- APIs knowledge- Experience with Audit Management, Issue Management, Risk Assessments, Compliance Management, Policy Management

You will have access to:
- Challenging work in a complex and exciting environment- Opportunities to innovate and create efficiencies.

We can be a match if you are:
- Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to- Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.- Have a general understanding of different risk types.

Job Details

Application Closing Date

17/04/24



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