Application Support Manager
5 months ago
**WHAT WILL YOU DO?**
**Planning and Management of Developers**
- Ensure that strategic and operational plans for the team members are run past the Manager
- Ensure implementation of the approved plans by supervising staff
- Monitor and review plans on an ongoing basis
- Design, develop, enhance, and maintain computer systems
- Conduct checks on codes to ensure that the code is of an appropriate standard and that system is functioning optimally
- Conduct unit tests to ensure proper functioning and operations of software on systems
- Oversee the delivery of test analysts
- Allocate and supervise the work of the project team
- Design, develop, enhance, and maintain system reports
- Recommend ideas and solutions to guide developers in choosing the best and most robust option for code flow
**Reporting and Meeting Attendance**
- Attend and participate in unit meetings/stand-ups to check in with the team
- Attend and participate in ad hoc meetings
- Timeous submission and quality of monthly and ad hoc reports, as required
**Team Coaching and Support**
- Provide team members with support and coaching through frequent informal and formal discussions
- Ensure team members comply with standards and procedures
- Provide support to the ICT Operations Manager during performance reviews to monitor and improve the performance of the team
**Requirements**:
- National Diploma or Degree in IT
- Min 3 years experience as a Manager
- Min 6-10 years of relevant IT experience
- Experience writing technical specifications
- Insurance/Financial industry IT systems experience
**Skills**
- People Management experience
- Planning and Management of Developer's experience
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