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Technical Support Analyst
1 week ago
Full Time
- Randburg (Johannesburg)
- Posted 5 hours ago
Job Position: Technical Support Analyst
Ref: 4439
Location: Randburg (Johannesburg)
**Salary**: R15 000 to R23 500 per month commensurate with qualification and experience
Qualifications / Requirements:
- Minimum of Matric
- Minimum of 3 years software testing skills and knowledge
- Application testing
- IT background industry experience highly advantageous
- Computer literate
- Operating systems knowledge
- Problem solving attributes
- High attention to detail
- Willing to work extended hours and willing to travel
Key Performance Areas:
- Ensure all products meet physical and functional requirements
- Ensure all system changes are identified, controlled, tested and recorded prior to release
- Establish standards to be implemented within the business
- Mapping of new processes and drafting of new documentation
- Statistical reporting on product performance
- Evaluate and asses current processes and develop solutions to assist with problem areas
- Monitor system performance
- Communicate actively and effectively with stakeholders/clients/business
- General administration
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