Application Support

7 months ago


Johannesburg, South Africa Sagen Advisory Full time

**MINIMUM QUALIFICATIONS, EXPERIENCE and KNOWLEDGE**:

- Relevant Tertiary Information Technology or related qualification
- B qualification in IT
- **3-5 years experience in Application Support**:

- Proven experience in Application Support, SQL, XML, Azure, IIS, SLAs
- **Knowledge and working experience of Microsoft SQL Server **_(NON-NEGOTIABLE)_
- Knowledge and working experience of Crystal Reports
- Knowledge of Sage X3, Sage 300 People _(advantage)_
- Experience in software testing
- Working knowledge of different operating systems and Internet technologies
- Experience working on projects within the Software Development Life Cycle
- Incident management system knowledge
- Change management experience
- Exposure to vendor engagement
- Excellent communication skills
- Experience in cloud solutions
- Absolute commitment to ensuring an exceptional level of customer experience.
- Positive, collegiate approach with a ‘can do-will do’ attitude and a desire to take responsibility for delivery.
- Strong analytical, problem-solving, and decision-making skills
- **Valid driver's license and own reliable vehicle.**

**KEY RESPONSIBILITIES**:
***
- Keep all call tickets updated as work progresses each day.
- Resolve calls logged by users for queries, errors and other problems experienced on the system.
- Report trending issues to Application lead.



  • Johannesburg, South Africa ADvTECH Support Office Full time

    **Overall Purpose of the Job**: The Business Applications Coordinator is accountable for systems administration and related support and maintenance of the relevant Business Application Systems in all areas within the Capsicum Culinary Studio and IIE School of Hospitality and Service Management brands **Responsibilities**: - System administration and...

  • Systems Administrator

    2 weeks ago


    Johannesburg, South Africa ADvTECH Support Office Full time

    Responsible for adminsitartion, the co-ordination, configuration programming, installation, and management of ADvTECH IT architectures and related services with the enterprise. Responsible for adminsitartion, building, implementing and supporting system architectures, and for the identification and resolution of high-level hardware and software technical...

  • Application Support

    7 days ago


    Johannesburg, South Africa Metrofile Recruitment Full time

    **Job Advert Summary**: **Minimum Requirements**: - B qualifification in Information Technology or related qualification - 5+ years experience in Application Support - Proven experience in Application Support, SQL, XML, Azure, IIS, SLA’s - Knowledge and experience of Microsoft SQL Server - Knowledge and experience of Crystal Reports - Knowledge of Sage...


  • Johannesburg, South Africa Innovation Group Ltd. Full time

    We are currently recruiting for an Applications Support Lead to join our Technology team. The Application Support Lead will provide guidance and assistance in the development and evolution of applicable Business Architecture Capability Models. The role assumes responsibility for managing a team of Application Support Engineers, ensuring proper communication...


  • Johannesburg, South Africa Wire Speed Systems Full time

    Description: SQL Job Purpose To provide effective and efficient Application Support to all Applications used within the environment. Formal learning Required: NQF Level 4: Grade 12 Qualifications Required (Essential): Matric Qualifications Required (preferred): Institute of Bankers (IOB) Qualification; National Certificate in Banking: Financial Service or...


  • Johannesburg, Gauteng, South Africa Liyema Consulting Full time

    Liyema Consulting seeks a highly skilled Application Support Specialist to join our team. This is a full-time position with a competitive salary of $65,000 - $85,000 per annum, depending on experience.About the RoleThis role involves providing exceptional technical support to our clients, ensuring seamless application performance, and resolving complex...


  • Johannesburg, Gauteng, South Africa Liyema Consulting Full time

    Job OverviewLiyema Consulting is seeking a highly skilled Application Support Specialist to join our team. As a key member of our IT infrastructure support team, you will be responsible for providing top-notch technical assistance and support to our clients.The ideal candidate will have a strong background in IT management, software development, and...


  • Johannesburg, South Africa Data Centrix Full time

    Job description - Delivering support to existing business users. - Ensure that all work orders is carried out in accordance with required standards, methods and SOPs - Introducing new Standard Operating Procedures and SLAs for the team or improving the existing ones. - Identify Application error trends. - Quality Assurance to uphold data integrity. -...


  • Johannesburg, South Africa Select One Full time

    **Requirements**: - 8-10 years of working experience as an Application Support Technician - Basic Java coding - IT Diploma / Degree - Azure knowledge - Proven ability of networking concepts and configuration, with the ability to troubleshoot the system and connectivity issues - A working knowledge of SQL database technologies


  • Johannesburg, South Africa PRR Recruitment Services Full time

    Looking for a Application Support Consultant!!! **Requirements**: - **Advanced skills in MS Excel.**: - **Experience with MS Excel Power Query (M Language).**: - An understanding of financial concepts or a background in working on or supporting business intelligence systems. - Good interpersonal and communication skills. - A logical thinker. - The...


  • Johannesburg, South Africa Liyema Consulting Full time

    Key Responsibilities: Ticket Management: Perform first triage on all logged tickets to identify and assess issues on existing and new applications. Resolve tickets quickly, understand root causes, and communicate resolutions to end users within SLA. Train users as necessary. System Monitoring: Monitor system health, manage fallout, maintain daily...


  • Johannesburg, South Africa Liyema Consulting Full time

    Key Responsibilities:Ticket Management: Perform first triage on all logged tickets to identify and assess issues on existing and new applications. Resolve tickets quickly, understand root causes, and communicate resolutions to end users within SLA. Train users as necessary.System Monitoring: Monitor system health, manage fallout, maintain daily checklists,...


  • Johannesburg, South Africa Asource Recruitment Full time

    Application Support Analyst Location South Africa, Johannesburg, Randburg Purpose of the Position: - Understand the nature and business impact of requests and perform the required analyses - Provide second line support for technical and functional solutions Key Performance Objectives Tasks - Provide second line support service to NOC, Service Desk,...


  • Johannesburg, South Africa Six Sense Full time

    Gauteng, JHB - Western Suburbs ( Negotiable) A well-established business is seeking Application Support Analyst for a 12 month contract. Understand the nature and business impact of requests and perform the required analyses Provide second line support for technical and functional solutions **EXPERIENCE & QUALIFICATIONS**: - Experience into Africa -...


  • Johannesburg, South Africa EQ Plus Full time

    **Minimum qualification Required**: - A minimum of a Degree (NQF 7) Computer Science, Information Management/Information Technology OR equivalent. - A minimum of 6-8 years of experience in SharePoint administration and development. - Solid knowledge of Nintex workflow. - Solid knowledge of Microsoft Windows Server, IIS, TCP/IP, VLAN. - A SharePoint...


  • Johannesburg, South Africa Level-Up Full time

    **Job Purpose** **_ Job Performance Criteria_** **Application Support** - Queries to be resolved within client SLA’s agreed. - Manage client expectations where relevant **SOP's** - Develop and maintain documentation related to Application Support procedures and troubleshooting guidelines. - Assist with building out the knowledge base for self-help...


  • Johannesburg, South Africa FirstRand Full time

    About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: **experience and qualifications**: - Grade 12, A+, N+ or 3 Years Branch experience. - Itil Foundation\ Service Manager\Cobit knowledge. -...


  • Johannesburg, South Africa NETWORK IT BRUMA Full time

    Qualifications: - Diploma in IT or equivalent IT certification. - Training and a certification in Microsoft SQL is a must. - Certifications in A+, N+, and ITIL 4 Foundation would be ideal. - Training on relevant internal processes and procedures. **Requirements**: - 4-5 in-depth experience of company specific products (RF, Skytrax, TOmTOm and Skygistics)...

  • Application Support

    7 months ago


    Johannesburg, South Africa ADvTECH Full time

    Application Support staff collect information from users and program prompts. They primarily collect data on program usage and common user concerns. This data will help Application Support Specialists identify trends in software usage and recommend solutions for software improvement. Responsible for providing reports and metrics to improve system...


  • Johannesburg, South Africa ADvTECH Full time

    Application Support staff collect information from users and program prompts. They primarily collect data on program usage and common user concerns. This data will help Application Support Specialists identify trends in software usage and recommend solutions for software improvement. Responsible for providing reports and metrics to improve system...