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Junior Service Coordinator: 9294 Sj
7 days ago
**Reference**: 9294 SJ
**Consultant**:Sone Johnson
- Manage switchboard.
- Follow up with stores on documentation not received.
- Manage all paperwork as needed.
- Book technician accommodation.
- Process sub-contractor invoices.
- Arrange Courier for spares.
- Generate casual wages purchase requisition and send to Finance.
- Check Technicians clock-in/out for overtime calculation.
- Scheduling call outs with in-house technicians and sub-contractors
- Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end deadlines.
- Technician scheduling and execution of the service call for a region.
- Prepare customer quotes.
- Customer Feedback regarding call outs
- Stand-by 2 weeks per month
- after hours and over weekend/public holidays
**Qualifications**:
- Minimum of 5 years’ experience in administrative work. 5 Years plus will be an advantage.
- Minimum qualification Grade 12.
- IT knowledge and capability: Excel, Microsoft Word, Outlook, Power Point. Experience on Sage Evolution an advantage.
- Willingness to work standby 2 weeks plus weekends. Will be paid the standard standby allowance.
- Excellent English communication capability. African language will be an advantage.
- Clear and professional articulation when answering the switchboard.
- Enjoy working in a team environment.
- Positive attitude and ability to work against a deadline, solving problems pro-actively.
- Able to work under pressure.
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