Training Consultant

5 days ago


Somerset West, South Africa Exceed Hr Full time

**Reference: SJ 7523**

**Consultant: Sone Johnson**

**Descriptions**:

- Creating and managing training plans with customers
- Reporting on training progress of all customers that is in training
- Work directly with client to effectively coordinate each training project to completion.
- Communicate process successes and failures to internal and external stakeholders to

identify potential areas of improvement and action to ensure that the training plan stays on
track.
- Provide system training to customers
- Providing customer support, resolving customer queries, recommending solutions and

guiding users through features and functionalities on the system
- Assist with preparing data and uploading on to the company system for new customers

**Qualifications**:

- Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
- Proficiency in Microsoft Word, and Outlook, PowerPoint
- Excel proficiency intermediate
- Training or consulting experience will be advantageous
- Customer service / support experience will be advantageous

**Job Types**: Full-time, Permanent


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