Junior Service Coordinator
6 months ago
**Reference**: 9294 SJ
**Consultant**: Sone Johnson
Manage switchboard.
Follow up with stores on documentation not received.
Manage all paperwork as needed.
Book technician accommodation.
Process sub-contractor invoices.
Arrange Courier for spares.
Generate casual wages purchase requisition and send to Finance.
Check Technicians clock-in/out for overtime calculation.
Scheduling call outs with in-house technicians and sub-contractors
Logging and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end deadlines.
Technician scheduling and execution of the service call for a region.
Prepare customer quotes.
Customer Feedback regarding call outs
Stand-by 2 weeks per month
- after hours and over weekend/public holidays
**Qualifications**:
Minimum of 5 years’ experience in administrative work. 5 Years plus will be an advantage.
Minimum qualification Grade 12.
**IT knowledge and capability**: Excel, Microsoft Word, Outlook, Power Point. Experience on Sage Evolution an advantage.
Willingness to work standby 2 weeks plus weekends. Will be paid the standard standby allowance.
Excellent English communication capability. African language will be an advantage.
Clear and professional articulation when answering the switchboard.
Enjoy working in a team environment.
Positive attitude and ability to work against a deadline, solving problems pro-actively.
Able to work under pressure.
**How to Apply**:
If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
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