Administrator: Sla

JOBNUMBER **iOCO03153** - CONTRACT TYPE **Permanent** - CONTRACT TYPE: **OnSite** **The Role**: We are seeking an **EB Administration Manage**r to join our team. As an EB Administration Manager, you will play a crucial role in ensuring that employee benefits programs run smoothly and efficiently. This role requires a combination of technical knowledge,...

**Job Advert Summary**: At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. **Minimum...

**Job Advert Summary**: At Pragma, we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued, and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. If you have a knack...

Required Qualifications: - Degree/Diploma in Information Technology - ITSM Certificate - Relevant Industry Certification - MCSA / MSCE Solutions Associate / Expert Key Performance Areas: Operational Support: - Analyse options, risk, and impact to business processes and recommendations - Analyse business requirements by conducting information-gathering...

**OVERALL PURPOSE OF THE JOB** To provide the Office of the Director of Civil Aviation (DCA), secretarial and office support that would assist the DCA to lead the organisation efficiently. **Secretarial Support and Planning** - Coordinate all office of the DCA related activities and manage liaison between other divisions. - Assist with all the logístical...

**To be responsible** for administering procurement and planning tasks as required by the National Procurement Manager. **1. **Position Description** **Key performance areas (to translate into a measure of success)** - Safety and Quality - Reporting - Filing and Retrieving - Customer/Supplier Relations - Housekeeping **Main Outputs and Responsibilities...

We are seeking a proactive and detail-oriented Junior Key Accounts Management Consultant to support our key accounts in the IT and software applications industry. The role involves managing client relationships, ensuring service delivery in line with SLAs, and handling the administration of contracts and follow-ups. This is an excellent opportunity for...

We are seeking a proactive and detail-oriented professional to support our key accounts in the IT and software applications industry. This role involves managing client relationships, ensuring service delivery in line with SLAs, and handling the administration of contracts and follow-ups.Key ResponsibilitiesServe as the primary point of contact for assigned...

CALL COORDINATOR **Job Purpose**: To allocate, monitor and manage calls received for support and ensure completion of the service within the clients SLA. Manage Clients/Users requests and communicate with users and Engineers to coordinate service. **Required: Qualifications** Grade 12 Business Administration or Call Centre Certificate A+ and N+...

**Overall, Purpose of the Job** To provide an end-to-end customer service to the SACAA clients. To improve the customer experience and customer satisfaction index. **Contact Centre** - Answer phones to respond to all inquiries made by SACAA clients. Must be able to handle 50- 70 incoming calls per day. - Track all customer inquiries in the approved systems...

To render support services relating to all administrative and secretarial needs for the procurement team, thereby contributing to the overall success of the sourcing and procurement teams and the requirements of the SCM governance framework. **Key Responsibilities**: Functions 1. Planning (a) Ensure tender management process and templates are available to...

**Job Duties/Responsibilities will include**: - Process work according to jobs assigned. Receive work via dialler. Ensure adherence to processes. Escalate all unresolved queries to supervisor/manager. All processing to be effective, timeous and accurate. - Ensure effective communication to client via feedback. Ensure all queries successfully resolved....

**Duties & Responsibilities** - Providing excellent customer service. - SLA Call Management - Ensuring that SLA failures are prevented through regular interaction with the support team. - Solving routine issues and escalating complex issues based on priority. - Manage FNE calls completed on a daily basis. - Tools Management. - Updating tickets and concluding...

The SACAA Contact Centre Trainee Programme is an excellent opportunity for individuals looking to develop their skills in customer service and administration within a regulatory body. As a trainee, you will gain hands-on experience that can help launch your career in client services, with a focus on quality control and professional customer interaction.Job...

**Listing reference**: adapt_000207 **Listing status**: Online **Position summary** **Industry**:IT & Internet **Job category**:IT and Telecommunications **Location**:Midrand **Contract**:Permanent **EE position**:No **About our company** - Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing...

**Responsibilities** - Timely and accurate processing of customer orders to maximise turnover. General customer care and resolving debtors’ queries (e.g. claims for incorrect deliveries or pricing). - Assisting with customer care as needed (e.g. checking stock availability, pricing or ETA’s, handling warranty returns or incorrectly delivered items,...

**Requirements/Skills/Experience and Qualifications**: - Minimum of 5 years hardware / break fix experience - Team lead experience / Management skills - OEM qualifications relating to hardware repairs - Imaging software experience - Good communication skills - Good client relations - Good administration skills - Self-motivated - Own vehicle and valid...

Claims AdministratorResponsibilitiesAssess claims according to the rules, benefits, and conditions of the policy and within the SLA.Request outstanding information from clients (telephonic & e-mail).Contact service providers for discounts when claims are over the company prescribed threshold.Ensure that all policy limitations, waiting periods, and exclusions...

The South African Civil Aviation Authority (SACAA) invites South African unemployed youth to apply for Contact Centre Trainee Programme 2025.Application Closing Date: 11 April 2025The South African Civil Aviation Authority (SACAA) is currently accepting applications for the Contact Centre Trainee Programme. If you are looking to jumpstart your career in...

Gauteng, Midrand - (Market related) My client in Midrand is looking for a Credit Controller **Minimum requirements**: - Matric - Min 10 years experience in full credit control function, incl account maintenance, collections, reconciliations, and administration. - Working with Attorneys on legal, business rescue, and liquidation accounts - Experience in...