IT Administrator

4 months ago

Midrand, South Africa Pragma Full time

**Job Advert Summary**:
At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognised, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply.

**Minimum Requirements**:

- A+, N+, MCSA or equivalent experience
- 2-4 years in an IT administrator role
- Administering Microsoft Active Directory
- Installing desktop operating systems
- Installing and supporting Office 365 Applications
- Experience with ticketing systems and work scheduling
- On Key
- Own vehicle
- Ability to prioritise and work under pressure

**Duties & Responsibilities**:

- Administers the service request queue and IT mailbox
- Assists with remediating desktop security threats
- Resolves service requests according to SLA
- Managing issuing and return of work orders
- Creates/amends/deletes user accounts in all systems
- Attends meetings and updates documentation
- Processes invoices for payment

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